Casino Management Systems

Casino Management System (CMS) software is used to assist in the on-going management, monitoring, and operations of casino or gaming organizations. Features include security, surveillance, table management and player performance tracking.

The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.

These include:

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Product Feature Evaluations

The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.

These include:

  • Strategy and Innovation
  • Service Experience
  • Conflict Resolution
  • Product Impact
  • Negotiation and Contract

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Casino Management Systems Products

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Data QuadrantReport

A thorough evaluation and ranking of all software to compare software across every dimension.

Emotional FootprintReport

A detailed and unique report that captures a powerful indicator of overall user feeling toward the vendor and product.

International Game Technology (IGT)

IGT ADVANTAGE®

Get the power to manage and monetize every screen, player, and space. Streamline operations, increase actionable data, and configure your floor for maximum velocity.

7.3

Composite Score

6.2

CX Score

+49

Emotional Footprint

87%

Likeliness to Recommend

11

Reviews

data-quadrant-awards-badge 2019
EMOTIONAL FOOTPRINT EMOTIONAL FOOTPRINT 2020

Konami Gaming

Konami SYNKROS CMS

Introducing SYNKROS, the most advanced casino management system ever devised. Connect with players like never before. Capture data in real time. Control your entire operation with complete confidence. SYNKROS offers pure marketing horsepower on top of the world’s most reliable database, enabling you to connect, capture and control. If you want to power up profits and get all aspects of your casino humming, SYNKROS is the answer.

7.3

Composite Score

7.2

CX Score

+73

Emotional Footprint

77%

Likeliness to Recommend

11

Reviews

data-quadrant-awards-badge