Casino Management Systems

Casino Management System (CMS) software is used to assist in the on-going management, monitoring, and operations of casino or gaming organizations. Features include security, surveillance, table management and player performance tracking.

The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.

These include:

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Product Feature Evaluations
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The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.

These include:

  • Strategy and Innovation
  • Service Experience
  • Conflict Resolution
  • Product Impact
  • Negotiation and Contract

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Casino Management Systems Products

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Data QuadrantReport

A thorough evaluation and ranking of all software to compare software across every dimension.

Download Report

Emotional FootprintReport

A detailed and unique report that captures a powerful indicator of overall user feeling toward the vendor and product.

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Konami Gaming

Konami SYNKROS CMS

Introducing SYNKROS, the most advanced casino management system ever devised. Connect with players like never before. Capture data in real time. Control your entire operation with complete confidence. SYNKROS offers pure marketing horsepower on top of the world’s most reliable database, enabling you to connect, capture and control. If you want to power up profits and get all aspects of your casino humming, SYNKROS is the answer.

7.5

Composite Score

7.4

CX Score

+76

Emotional Footprint

79%

Likeliness to Recommend

12

Reviews

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Aristocrat Technologies, Inc

Aristocrat Oasis 360

Aristocrat’s casino management solutions maximize efficiencies, create enhanced player engagements, deliver a frictionless patron experience and connect casino operators with their patrons on and off property. These pillars align to the Oasis 360’s team mission of “designing solutions for our clients to enable enhanced entertainment customer experiences.”

7.1

Composite Score

7.0

CX Score

+59

Emotional Footprint

84%

Likeliness to Recommend

21

Reviews

International Game Technology (IGT) (Formerly GTECH)

IGT Casino Systems Products

Get the power to manage and monetize every screen, player, and space. Streamline operations, increase actionable data, and configure your floor for maximum velocity.

6.8

Composite Score

5.8

CX Score

+44

Emotional Footprint

79%

Likeliness to Recommend

14

Reviews

SG Gaming Technologies

Bally Casino Management System

Bally CMS® solutions equip your operation for casino accounting, financial audits, credit lines/markers, reconciliation, regulatory reporting, and compliance; management of player ratings for slots, tables and other games; marketing functionality including patron loyalty programs, multi-property support, single player cards, player extracts, direct mail, group and promotion tracking, and hotel integration.

6.7

Composite Score

6.4

CX Score

+53

Emotional Footprint

78%

Likeliness to Recommend

10

Reviews

Ensico Group

Ensico Casino Management System

Casino Management System is comprehensive tool for casino management and complete control over casino operation. High reliability and attention to detail of the system enables optimization of all work processes. Both in terms of better performance of individual operation as well as optimizing the number of staff employed to undertake the work. 

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Composite Score

8.4

CX Score

+81

Emotional Footprint

50%

Likeliness to Recommend

2

Reviews

Winsystems

WIGOS Casino Management System

WIGOS offers the most complete suite of technology tools to manage all functions in the casino operation, while enhancing the decision-making process with powerful features. An extremely flexible, reliable and stable system proven in more than 325 casinos of all sizes connecting 90k player positions.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Lansa

Lansa Casino Enterprise Management System

CEMS is a state of the art casino management software system. CEMS automates a casino's Cage, Table and Player Tracking information. CEMS has a flexible and solid design based on many years of consulting experience within the casino industry delivering superior functionality and maintainability, with a powerful user interface. 

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Composite Score

7.6

CX Score

+77

Emotional Footprint

78%

Likeliness to Recommend

1

Reviews

Advansys

Advansys NEXIO Casino Management System

Our advanced CMS platform, delivers the ultimate user experience across all system modules. From Slots to Tables, from simple tasks to the most complex analytics or marketing campaigns, user can immediately obtain benefits from a whole new level of product. 

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Composite Score

7.9

CX Score

+100

Emotional Footprint

28%

Likeliness to Recommend

2

Reviews

International Casino Services (ICS)

KISS Casino Management System

When profits are on the line and time is critical for decisive action, KISS Casino Management System provides reliable, real-time information so you can be in total command of your operations

--

Composite Score

7.7

CX Score

+88

Emotional Footprint

56%

Likeliness to Recommend

2

Reviews

Comtrade Gaming

sCore Gaming Management System

Comtrade Gaming sCore platforms operate by connecting terminals from all leading slot machine suppliers to a central server, from where terminals can be monitored and configured in real time.

--

Composite Score

--

CX Score

+69

Emotional Footprint

56%

Likeliness to Recommend

1

Reviews

Novomatic

Octavian Casino Management System

Octavian’s modular casino management system ACP can be ideally adapted to the requirements of both the operator and pertaining regulations. The system’s ‘add-on’ functions include Profit Calculation, Floor Monitoring, TITO, Cashless, Player Loyalty as well as Player Tracking.

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Composite Score

9.8

CX Score

+96

Emotional Footprint

89%

Likeliness to Recommend

2

Reviews

Amatic Industries

AMATIC Casino Management System

The AMATIC Casino Management System is based on more than a decade of experience in connecting slot machines, revenue control and accounting of cash-handling employees. This entire, state-of-the-art system includes clever features like Player Tracking or Cash Card and enables operators to link together all AMATIC solutions into their machine park. The system is able to manage “mini casinos” with only a bunch of machines even up to give a full service to large casinos with many hundreds of machines. If a business operates more casinos, it has the chance to control all individual units from one central server.

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Composite Score

7.8

CX Score

+81

Emotional Footprint

56%

Likeliness to Recommend

1

Reviews

CasinoTrac

CasinoTrac

CasinoTrac, a total casino management system with functionality modules for guest rewards and loyalty club, marketing analysis, guest service, promotions administration/management, vault/cage management, and audit/accounting.

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Composite Score

9.7

CX Score

+94

Emotional Footprint

89%

Likeliness to Recommend

2

Reviews

LGS Edge

LGS Edge Casino Management System

Meet the LGS Edge – the latest in Casino Management software. We have designed decades of casino management experience into our system. We believe it provides more flexibility, stability, and security than any competitive casino management system. With our modular, completely configurable system, we are able to provide all the functionality you need to manage your casino at a fraction of the cost.

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Composite Score

4.2

CX Score

-31

Emotional Footprint

56%

Likeliness to Recommend

1

Reviews

Playtech plc

Neon Casino Management System

Neon enables you to create and link Playtech One player accounts and provides access to the single wallet at the slot machine, gaming table and cash desk.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

DR Gaming Technology™

Casino Management System

DR Gaming Technology™ (DRGT™) is the world’s fastest growing independent global supplier of integrated, scalable casino management and jackpot system solutions. We develop advanced systems using the latest technology, giving operators the unique ability to operate without a server. This significantly simplifies system installation and implementation and provides gaming operators with total control over their entire estate.

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Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews