Software Category

Social Media Management

Software Reviews covers 82 products in the Social Media Management market. Fast track your research by exploring our Data Quadrant, sorting the software, purchasing our Social Media Management Category Report, or diving deeper into an individual product. Arm yourself with real data so you can make better decisions with more confidence.

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Category Features
  • Campaign Execution
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  • Contextual Analysis
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  • Dashboards and Visualization
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  • Sentiment Analysis
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  • Social Asset Management
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  • Social Media Channel Integration – Inbound
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  • Social Media Channel Integration – Outbound
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  • Social Moderation and Workflow Management
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  • Social Post Archival
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  • Social Response Management
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  • Trend Analysis

Data Quadrant

The software experience is shaped by both the software and the relationship with the vendor. By comparing vendors across both we provide a comprehensive understanding of the product and help identify vendors that can deliver on both.

Sample Report

Category Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Individual Feature Evaluations
  • Emotional Connection to Products
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Sample Report

Emotional Footprint Report

A detailed and unique report across 5 emotional dimensions that capture a powerful indicator of overall user feeling toward the vendor and product.

  • Service Experience
  • Conflict Resolution
  • Negotiation and Contract
  • Strategy and Innovation
  • Product Impact
Buy Now / $999

eClincher Inc.

eClincher

eClincher offers complete management of social media presence including publishing, smart inbox, engagement, monitoring, suggested content and analytics across multiple channels. It is simple, effective and a massive time saver. Top ranked by users!

8.9

Composite Score

Composite
Score

+93

Emotional Footprint

Emotional
Footprint

90%

Likeliness to Recommend

Likeliness
to Recommend

emotional-footprint-awards-badge2018
21Reviews

Oracle*

Oracle Social Cloud

Oracle Social Cloud is a cloud service that helps you manage and scale your relationship with customers on social media channels. Oracle has integrated the best-in-class social relationship management (SRM) components - social listening, social engagement, social publishing, social content & apps, and social analytics - into one unified cloud service to give you the most complete SRM solution on the market.

8.2

Composite Score

Composite
Score

+84

Emotional Footprint

Emotional
Footprint

82%

Likeliness to Recommend

Likeliness
to Recommend

emotional-footprint-awards-badge2018
30Reviews

Hubspot

HubSpot Marketing Hub (Social)

From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.

8.2

Composite Score

Composite
Score

+78

Emotional Footprint

Emotional
Footprint

85%

Likeliness to Recommend

Likeliness
to Recommend

21Reviews

Zoho

Zoho Social

Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Zoho Social is from Zoho.com—a suite of 40+ products trusted by 30+ Mn users.

8.0

Composite Score

Composite
Score

+85

Emotional Footprint

Emotional
Footprint

75%

Likeliness to Recommend

Likeliness
to Recommend

emotional-footprint-awards-badge2018