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Emotional Footprint Awards 2024

Workforce Management - Enterprise


SoftwareReviews names isolved People Cloud, Dayforce, and WorkForce Suite as Workforce Management - Enterprise Emotional Footprint Award Winners.


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Workforce Management - Enterprise

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

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See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


iSolved

isolved People Cloud

isolved is the most-trusted HCM technology leader, providing the best combination of software and services to meet the needs of today’s People Heroes – HR, payroll, and benefits professionals. From talent acquisition to workforce management to talent management, our solutions are delivered directly or through our HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

8.5

CX Score

CX
Score

+81

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

4% Negative 85% Positive
Badge Winner
151Reviews

Dayforce

Dayforce

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

8.3

CX Score

CX
Score

+76

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

6% Negative 82% Positive
Badge Winner
167Reviews

WorkForce Software

WorkForce Suite

The WorkForce Suite, by WorkForce Software, is a mobile first, cloud-based modern workforce management solution with integrated employee communications and collaboration capabilities. The WorkForce Suite helps global enterprise organizations optimize their labor, protect against compliance risks, and maximize productivity, while building a highly engaged, resilient and agile workforce.

7.8

CX Score

CX
Score

+79

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

5% Negative 84% Positive
Badge Winner
79Reviews

Other Evaluated Vendors


UKG (Ultimate Kronos Group)

UKG Pro

UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.

7.6

CX Score

CX
Score

+65

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

8% Negative 73% Positive
75Reviews

ADP

ADP Vantage HCM

ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

7.5

CX Score

CX
Score

+81

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

4% Negative 85% Positive
40Reviews

Workday, Inc.

Workday Workforce Planning

Create strategic workforce plans. Get the collaborative tools and insight your organization needs to build smarter workforce plans. With workforce planning from Workday, you can make better decisions and meet your business goals.

7.4

CX Score

CX
Score

+80

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

4% Negative 84% Positive
55Reviews

Oracle

Oracle PeopleSoft HCM

Oracle's PeopleSoft Human Capital Management enables you to architect a global foundation for HR data and improved business processes. PeopleSoft Human Capital Management delivers a robust set of best-in-class human resources functionality that enables you to increase productivity, accelerate business performance, and lower your cost of ownership.

7.4

CX Score

CX
Score

+71

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

7% Negative 78% Positive
92Reviews

Infor

Infor Workforce Management

Infor Workforce Management is a comprehensive solution that aligns labor management with corporate strategy. Integrated modules address forecasting and budgeting, scheduling, time and attendance, performance management, and compliance, streamlining processes to increase efficiency while encouraging employees to focus on activities that generate more value.

5.9

CX Score

CX
Score

+63

Net Emotional Footprint

Net Emotional
Footprint

70

Value Index

VALUE INDEX

9% Negative 72% Positive
42Reviews

For the full list of vendors in this space, click here.

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