Emotional Footprint Awards 2021
Next Generation Firewall - Midmarket
SoftwareReviews names Untangle NG Firewall and Cisco Meraki Firewall as Next Generation Firewall - Midmarket Emotional Footprint Award Winners.
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Next Generation Firewall - Midmarket
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Untangle
Untangle NG Firewall
Untangle’s NG Firewall enables you to quickly and easily create the network policies that deliver the perfect balance between security and productivity. Untangle combines Unified Threat Management (UTM)—to address all of the key network threats—with policy management tools that enable you to define access and control by individuals, groups or company-wide.
9.2
CX Score
CX
Score
+96
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Cisco Systems
Cisco Meraki Firewall
Cisco Meraki MX firewalls include all the advanced security services you expect out of a next generation firewall: intrusion prevention powered by Cisco-developed SNORT, content filtering, anti-malware, geo-based firewalling, remote access connectivity, and advanced malware protection.
8.8
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Other Evaluated Vendors
Barracuda Networks, Inc.
Barracuda CloudGen Firewall
Barracuda's Cloud Generation Firewalls redefine the role of the Firewall from a perimeter security solution to a distributed network optimization solution that scales across any number of locations and applications, connects on-premises and cloud infrastructures, and helps organizations transform their business.
8.3
CX Score
CX
Score
+83
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
CATO Network
Cato Next Generation Firewall
Cato is providing a new kind of a Next Generation Firewall, one that is available everywhere the business does business without the need for discrete appliances. The Cato Cloud aggregates all enterprise traffic across data centers, branches, mobile users, and cloud infrastructure into a cloud network with built-in Next Generation Firewall . Cato enforces application-aware corporate security policy for WAN- and Internet-bound traffic.
8.3
CX Score
CX
Score
+88
Net Emotional Footprint
Net Emotional
Footprint
77
Value Index
VALUE INDEX
SonicWall
SonicWall Firewalls
SonicWall firewalls are your first line of defense against Internet security threats. Give ransomware the boot with the powerful sandbox technology of Capture Advanced Threat Protection (ATP). Dive deep into your packets without sacrificing speed thanks to SonicWall's patented Reassembly Free Deep Packet Inspection (RFDPI). The TZ Series represents some of the best small business firewalls of 2018, while the NSA Series is the perfect fit for enterprises, distributed environments, & data-heavy offices.
7.9
CX Score
CX
Score
+76
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
