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Emotional Footprint Awards 2021

Next Generation Firewall - Midmarket


SoftwareReviews names Untangle NG Firewall and Cisco Meraki Firewall as Next Generation Firewall - Midmarket Emotional Footprint Award Winners.


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Next Generation Firewall - Midmarket

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

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See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Untangle

Untangle NG Firewall

Untangle’s NG Firewall enables you to quickly and easily create the network policies that deliver the perfect balance between security and productivity. Untangle combines Unified Threat Management (UTM)—to address all of the key network threats—with policy management tools that enable you to define access and control by individuals, groups or company-wide.

9.2

CX Score

CX
Score

+96

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

0% Negative 96% Positive
Badge Winner
34Reviews

Cisco Systems

Cisco Meraki Firewall

Cisco Meraki MX firewalls include all the advanced security services you expect out of a next generation firewall: intrusion prevention powered by Cisco-developed SNORT, content filtering, anti-malware, geo-based firewalling, remote access connectivity, and advanced malware protection.

8.8

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

2% Negative 93% Positive
Badge Winner
18Reviews

Other Evaluated Vendors


Barracuda Networks, Inc.

Barracuda CloudGen Firewall

Barracuda's Cloud Generation Firewalls redefine the role of the Firewall from a perimeter security solution to a distributed network optimization solution that scales across any number of locations and applications, connects on-premises and cloud infrastructures, and helps organizations transform their business.

8.3

CX Score

CX
Score

+83

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

3% Negative 87% Positive
51Reviews

CATO Network

Cato Next Generation Firewall

Cato is providing a new kind of a Next Generation Firewall, one that is available everywhere the business does business without the need for discrete appliances. The Cato Cloud aggregates all enterprise traffic across data centers, branches, mobile users, and cloud infrastructure into a cloud network with built-in Next Generation Firewall . Cato enforces application-aware corporate security policy for WAN- and Internet-bound traffic.

8.3

CX Score

CX
Score

+88

Net Emotional Footprint

Net Emotional
Footprint

77

Value Index

VALUE INDEX

3% Negative 91% Positive
15Reviews

SonicWall

SonicWall Firewalls

SonicWall firewalls are your first line of defense against Internet security threats. Give ransomware the boot with the powerful sandbox technology of Capture Advanced Threat Protection (ATP). Dive deep into your packets without sacrificing speed thanks to SonicWall's patented Reassembly Free Deep Packet Inspection (RFDPI). The TZ Series represents some of the best small business firewalls of 2018, while the NSA Series is the perfect fit for enterprises, distributed environments, & data-heavy offices.

7.9

CX Score

CX
Score

+76

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

6% Negative 82% Positive
59Reviews

For the full list of vendors in this space, click here.

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