What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

89 Likeliness to Recommend

1
Since last award

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

4% Negative
7% Neutral
89% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Trustworthy

Feature Ratings

Average 80

Instant Messaging

88

File Sharing Collaboration

85

Mobile App

83

Calendars

83

Employee Engagement

82

Employee Directory

82

Task Management

82

Networked Enterprise

81

Document Management

81

Interactive Organizational Chart

81

Virtual Offices

80

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

84

Breadth of Features

82

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Ease of Data Integration

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Vendor Support

77

Ease of Customization

77

Microsoft Teams Reviews

Sahil C.

  • Role: Operations
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Excellent tool for workplace communications

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

1. Low downtime, except for installing updates, teams has never gone down thus seamless connectivity 2. Easy sharing and accessing files and viewing them 3. Can book meeting rooms easily with the help of it

What is your favorite aspect of this product?

1. Works well on both laptop and mobile devies 2. Easy to use for setting OOO and other things 3. No prior training required for using teams

What do you dislike most about this product?

1. The app load time on phone is high 2. The updated version has a less appealing UI as compared to the previous version 3. It downgrades the camera quality

What recommendations would you give to someone considering this product?

If you are someone who works in a large organisation, you can anytime go for teams for easy intra company communications.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Client Friendly Policies

Rahul s.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

TEAMS : Collaboration made easier

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Microsoft teams has a better user interface with easy navigation . It supports better audio and video conferencing alongside various feature to present and explain.

What is your favorite aspect of this product?

This product provide high quality video and audio conferencing along with whiteboard to improve visual presentation.

What do you dislike most about this product?

Teams takes a lot of time to load , file download and upload takes a lot of time

What recommendations would you give to someone considering this product?

Go through proper documentation and training in order to use the app to its maximum.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Chirag G.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

All Inclusive Collaboration Tool

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

It has in built features such as visio and document sharing, which other products dont.

What is your favorite aspect of this product?

The amount of integrations it has and the superior level of features in the program is amazing. It makes my work life very productive as I dont have to switch between apps, messaging, meetings, editing documents collaboratively- all is in one place.

What do you dislike most about this product?

Sometimes the new updates are a hassle, on each launch it asks if I want to switch to old teams or new teams.

What recommendations would you give to someone considering this product?

If you're an avid user of microsoft suite, this a very nice program for you, as it has all the necessary features to make your work easier.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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