Zoho Cliq
8.9 /10

What is Zoho Cliq?

Zoho Cliq is a business communication software that helps simplify and streamline your communication with organized conversations and information that's easy to find. Cliq is designed to enable a hybrid work style, where you can log in to work through any device from anywhere. This helps improve your team's overall productivity and, in turn, impacts the performance of your business postively.

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Awards & Recognition

Zoho Cliq won the following awards in the Business Instant Messaging - Enterprise category

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Zoho Cliq Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Cliq.

86 Likeliness to Recommend

2
Since last award

99 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Cliq?

0% Negative
4% Neutral
96% Positive

Pros

  • Fair
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 86

Instant Messaging

89

Notifications

86

File Sharing Collaboration

85

Search

84

Integration With Productivity Tools

84

Granular Access Management

84

Document Collaboration

84

Cross Platform Support

80

Vendor Capability Ratings

Average 83

Quality of Features

86

Ease of Implementation

85

Ease of IT Administration

85

Breadth of Features

84

Business Value Created

84

Product Strategy and Rate of Improvement

84

Ease of Customization

83

Usability and Intuitiveness

83

Ease of Data Integration

83

Availability and Quality of Training

80

Vendor Support

79

Zoho Cliq Reviews

Francisco G.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Boosting Support with Zoho Cliq Automation

Likeliness to Recommend

7 /10

What differentiates Zoho Cliq from other similar products?

There is competition within the application, allowing users to set up the Chat bots for equivalent replies, which separate Zoho Cliq. They have a very positive impact of fast response to commonly queried items and timely and relevant notifications to enhance the flow of business processes.

What is your favorite aspect of this product?

Improvement of Organization with Zoho Cliq Chatbots. It is most useful when it comes to tasks that can be done programmatically, leaving our staff to tackle other important projects.

What do you dislike most about this product?

However, the application integration is relatively cumbersome if one is using an application that is not from the Zoho suite, which may take a while and the user may need more technical expertise to make it run seamlessly.

What recommendations would you give to someone considering this product?

Introducing and adopting Zoho Cliq is one of the best decisions that have been made for our team's functioning. It means that many questions are resolved independently by the chatbots, so we can focus on more challenging tasks. Zoho Cliq has helped us increase productivity while at the same time refining how we deal with our daily interactions; that is why it is one of the best tools in technology that we have found.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cástor V.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Taking the fight to communicate globally

Likeliness to Recommend

7 /10

What differentiates Zoho Cliq from other similar products?

The utility of Zoho Cliq can be improved by a feature that automatically transcribes meeting recordings. It would be this addition of searchable transcripts of discussions that would save users time whenever needed to look back at and understand something, to retrieve and use critical information. Real time notification system, its interface is intuitive, meaning team members are engaged and informed and this results in improved productivity overall.

What is your favorite aspect of this product?

Unlike most other enterprise communications services, Zoho Cliq differentiates itself with its ease of integration with Zoho's suite of applications, thereby delivering a unified communication experience. Its biggest highlight is the fact that it supports hosting virtual meetings inside the chat sidebar interface for a quick transition from chatting to meetings. Real time messaging and file sharing capabilities on the software guarantee that team members can work together efficiently, even when they are located away from each other.

What do you dislike most about this product?

There is, however, one limiting feature that is lacking in advanced video conferencing, which could come in handy with the more complex digital meetings. Additionally, file sharing is simple, but the platform could utilize better file management capabilities to better catalog files.

What recommendations would you give to someone considering this product?

Integration with the platform doesn't create any hassle, and you get all tools that are need for the well collaboration. We use real time messaging and fast file sharing to keep our projects moving along, real time. While the video conferencing has better granularity and the overall flow of communication is fluid and effective. Zoho Cliq excels in team cohesion at a very cheap price tag with its powerful communication tools. Zoho is able to directly integrate with its ecosystem, so that business analytics managers can build easy workflows to manage tasks and share insights.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Amaya M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Optimization of Collaboration using Zoho Cliq

Likeliness to Recommend

8 /10

What differentiates Zoho Cliq from other similar products?

Users may find it most valuable as a tool for initiating synergy during brainstorming, meetings, and any fast decision. This would save time and ensure that every team does not miss details, which are important in the workflow. This would allow the team to be more creative. The choice to make one-on-one video calls possible means that you can have face-to-face interaction with the collaborators at the click of a button, which is an added advantage.

What is your favorite aspect of this product?

Zoho Cliq is rightly attributed for having a niche feature of real-time messaging and being fully integrated with Zoho products. I find the fact that there is no need to log from the chat to a video call, and also no need to leave the platform to send files, very useful. In addition to this, the chatbot that is integrated into it and the connections it has with other applications make it a flexible tool in any team.

What do you dislike most about this product?

First, it is for the record that Zoho Cliq brings a wide array of options and tools to the table in terms of its functionality, but where the interface is concerned, it is not particularly flexible. This might lead to the receiving end being less interactive than when using any of the other platforms.

What recommendations would you give to someone considering this product?

It enhances communication in real-time messaging and expedites access to video calls that make our brainstorming perfect. That very thing is that having all information in one place saves time while switching from one application to another and helps to concentrate on ideas and make decisions. I like that all the communication within Zoho Cliq is compiled in one place. The interface is quite simple, and the creation of channels for specific projects or working groups is the effective tool for organizing the work.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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