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Xerox DocuShare Logo
Xerox Corporation

Xerox DocuShare

8.0 /10
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Xerox DocuShare
8.0 /10

What is Xerox DocuShare?

Here’s a better way to manage paper and digital content from creation to retention to transformation. Capture, store and share documents either on-premise or by cloud. Automate time-consuming, document-heavy processes like accounts payable, HR onboarding, contract management and mortgage processing.

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Awards & Recognition

Xerox DocuShare won the following awards in the Enterprise Content Management - Enterprise category

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Xerox DocuShare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Xerox DocuShare.

85 Likeliness to Recommend

92 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Xerox DocuShare?

0% Negative
14% Neutral
86% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Fair
  • Respectful

Feature Ratings

Average 82

ECM Document Management

86

Search

84

Collaboration

84

File Approvals Esignatures

84

Access Permissions Management

84

Ediscovery Audit Trail

83

Capture Channels

82

Metadata Management

82

Workflow Process Automation

82

File Conversion

80

Mobile

75

Vendor Capability Ratings

Average 80

Business Value Created

83

Quality of Features

82

Usability and Intuitiveness

82

Breadth of Features

81

Product Strategy and Rate of Improvement

81

Ease of Implementation

81

Ease of IT Administration

79

Vendor Support

79

Ease of Data Integration

79

Availability and Quality of Training

77

Ease of Customization

76

Xerox DocuShare Reviews

Maria Andrea S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Optimize your workflow with Xerox DocuShare

Likeliness to Recommend

9 /10

What differentiates Xerox DocuShare from other similar products?

Some of the unique features of Xerox DocuShare are its customizability, integration with other business systems and advanced security. Customization allows us to tailor the software to our specific needs, while integration facilitates collaboration and data synchronization between different platforms. Finally, advanced security ensures that sensitive information is protected.

What is your favorite aspect of this product?

My overall experience with Xerox DocuShare has been positive, and I am pleased because we have improved the efficiency of our workflows and collaboration between teams. Three positive effects on our overall business objectives include reducing errors in document management, saving time searching for information, and improving data security

What do you dislike most about this product?

Some minor drawbacks of Xerox DocuShare include the initial learning curve for new users, the lack of some advanced document management features, and longer load times for large files. However, these issues are manageable and do not significantly impact our experience due to its ease of use, customizable features, and robust security.

What recommendations would you give to someone considering this product?

Xerox DocuShare is a powerful tool for optimizing workflow and document management in organizations. Its ease of use, customization and advanced security distinguish it from other similar programs on the market.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Paulo S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Collaborative Process Documentation

Likeliness to Recommend

9 /10

What differentiates Xerox DocuShare from other similar products?

One feature that makes DocuShare look different from other document management solutions is that it has a version control system. I would like to, however, focus on the collaborative tools that are seen in DocuShare. The comment feature allows comments to be made on the very document and not the document shared previously, thus making the review and approval process easier.

What is your favorite aspect of this product?

For the documents, users can manually build the folders and tags for them so that the process documentation can be grouped and searched for by the relevant departments. Handling the app is easy; with the search function, returning results for the documents you require based on the keyword, tag, or even the content in the files is remarkably precise.

What do you dislike most about this product?

The software excels in a connected environment, but accessing and editing documents without an internet connection can be challenging. This can be problematic for product marketers who need to work on process documentation while traveling or in areas with poor connectivity.

What recommendations would you give to someone considering this product?

With the help of Xerox DocuShare, our management of process documentation was subjected to radical changes. In a recent product launch, its procedures in the marketing, sales, and customer support areas had to be changed. With DocuShare as the hub for process documents, it was possible to develop a master template that was rolled out for each department.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Genesis S.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

My experience with Xerox DocuShare: Efficient and

Likeliness to Recommend

9 /10

What differentiates Xerox DocuShare from other similar products?

Additionally, the ability to securely share documents with my colleagues has improved collaboration within our team. I have also been impressed with Xerox DocuShare's customizability, which has allowed me to tailor the software to the specific needs of my business.

What is your favorite aspect of this product?

What I like most about Xerox DocuShare is its customer service, always available to solve any questions or problems that may arise.

What do you dislike most about this product?

However, the only thing I have disliked is that sometimes the application can be a little slow when uploading large amounts of documents.

What recommendations would you give to someone considering this product?

In short, I would recommend Xerox DocuShare to any company looking for an efficient and secure solution to manage their documents digitally. Its ease of use, customizability, and excellent customer service make it stand out among other similar software on the market.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Effective Service

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