What is WordPress.com?
WordPress.com powers beautiful websites for businesses, professionals, and bloggers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Fair
- Helps Innovate
- Altruistic
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Content Campaign Management
Content Storage
Content Creation
Web Experience Management Integration
Editorial Workflow
Content Curation / Library Controls
Content Optimization
Personalization/Audience Targeting
Multi-Channel Distribution
Content Analytics
Advanced Video Management
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Customization
Ease of Implementation
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Jason G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2024
Easy to use and Best in the market. Recommended
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
I consider this as the best to use. I have been using using it since 6 years and its easy to use and you can make website faster
What is your favorite aspect of this product?
Tons of customization and easy to use
What do you dislike most about this product?
customizations can be more
What recommendations would you give to someone considering this product?
Conisder using wordpress.org it is much better and more customizable
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Ritika B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Fantastic tool! easy to use!
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It has Search Engine And SEO Friendly. Also it implements Responsive Website Design.
What is your favorite aspect of this product?
It is user friendly and pretty easy to use.
What do you dislike most about this product?
It has Slow Page Speed. At times I have experienced unexpected & unplanned downtime.
What recommendations would you give to someone considering this product?
I would recommend new users to go through the initial trainings for a better understanding of it's features. It allows a smooth experience later on
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Chirag G.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Great platform for Small Businesses
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Wordpress is very intuitive and has a very low learning curve, it also offers most of its features in the free variant.
What is your favorite aspect of this product?
It's a simple plug and play sort of platform, you can get the site running in very short span of time and designing it requires very minimal code knowledge which is desirable for most.
What do you dislike most about this product?
Although wordpress is a great platform, it isn't build for superior dynamic functionality which restricts a business' Scalability. It is good for small businesses, but not every functionality can be achieved using it.
What recommendations would you give to someone considering this product?
You can consider buying it after testing it using the free variant or even develop everything over a local system and then move it to live server.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Efficient Service
Cons
- Less Performance Enhancing
- Security Frustrates