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WooCommerce Logo Award Winner Product Badge
WooCommerce

WooCommerce

8.7 /10
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WooCommerce
8.7 /10

What is WooCommerce?

WooCommerce is an open-source, completely customizable eCommerce platform for entrepreneurs worldwide. Go beyond the confines of traditional eCommerce solutions, and be limited only by your own imagination.

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Awards & Recognition

WooCommerce won the following awards in the B2C eCommerce category

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WooCommerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WooCommerce.

89 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WooCommerce?

3% Negative
9% Neutral
88% Positive

Pros

  • Reliable
  • Fair
  • Helps Innovate
  • Inspires Innovation

Feature Ratings

Average 83

Catalog Management

87

Payment Processing

86

Order Management

85

Order Portal

84

Content Localization

82

Content Management

82

Reporting and Analytics

81

Integrated Search

80

Microsite Management

79

Retargeting Capabilities

78

Predictive Recommendations

78

Vendor Capability Ratings

Average 83

Business Value Created

85

Usability and Intuitiveness

85

Ease of Implementation

84

Breadth of Features

84

Ease of Customization

84

Ease of Data Integration

83

Quality of Features

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Ease of IT Administration

80

Vendor Support

77

WooCommerce Reviews

Dimple ..

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Enhancing WooCommerce: Exciting Feature Ideas

Likeliness to Recommend

9 /10

What differentiates WooCommerce from other similar products?

It's deep integration with WordPress, making it highly customizable and user-friendly for those familiar with the platform.

What is your favorite aspect of this product?

My favorite aspect of WooCommerce is its flexibility and customization options, allowing users to create a unique online store tailored to their needs.

What do you dislike most about this product?

The main downside of WooCommerce is that it can become complex to manage as your store grows, requiring more technical knowledge for optimization and troubleshooting.

What recommendations would you give to someone considering this product?

I recommend starting with a clear plan for your store and exploring the extensive documentation and community resources to maximize WooCommerce's potential.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Thomas B S.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Great eCommerce Platform! Super Flexible!

Likeliness to Recommend

10 /10

What differentiates WooCommerce from other similar products?

Open Source platform with TONS of open market plugins to modify the functionality to fit your needs exactly.

What is your favorite aspect of this product?

The flexibility and ability to drop in multiple plugins to expand the feature sets to fit your unique needs.

What do you dislike most about this product?

Because the platform is so popular, it's also under constant attack by bad actors to attempt to hack/break into sites using this code base. You HAVE to stay up to date with all updates or you site will eventually fall victim to an attacker.

What recommendations would you give to someone considering this product?

It's so flexible and there are opensource/free options to test out before any financial commitments. Just dive in & test it out!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tohibulla M.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Everything you need to start your e-commerce store

Likeliness to Recommend

10 /10

What differentiates WooCommerce from other similar products?

A light weight WordPress plugin that is thoroughly optimised to consume minimal resources. So in addition to fast loading, hosting cost is reduced. Almost all the functionalities for an estore from payment processing (seamlessly connects with all popular payment gateways including Stripe and PayPal) to filtering are there. Being open source, additional functionalities can be always added with custom code or activating more free and paid plugins. There is a large network of developers associated. Even the WooCommerce team provides a fantastic community support on the wordpress.org forum.

What is your favorite aspect of this product?

How by just adding an API key from your payment gateway service provider, one can start accepting online payments.

What do you dislike most about this product?

There are paid subscriptions by WooCommerce team for additional, specialized features that are pricey.

What recommendations would you give to someone considering this product?

Start with their free plan that can be activated right from WP Admin dashboard. It has everything for a starter e-commerce store.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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