Webex Events Logo
Webex Events Logo
Cisco Systems

Webex Events

7.2 /10
Category
Webex Events
7.2 /10

What is Webex Events?

(Previously Socio) Your end-to-end platform for streaming, engagement, sponsorship and networking.

Company Details


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Webex Events Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Events.

86 Likeliness to Recommend

75 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Events?

0% Negative
13% Neutral
87% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 73

Customer Support

84

Networking Facilitation

79

Attendee Engagement

77

Gamification

73

Presentation/ Webinar Capabilities

72

Whitelabeling

71

Vendor e-Commerce

70

Social Media Channel Integration Outbound

69

Registration Process/Integration

68

Metric and Reporting

68

Exhibitor or Vendor Environment

66

Vendor Capability Ratings

Average 74

Business Value Created

81

Usability and Intuitiveness

80

Ease of Implementation

77

Ease of IT Administration

76

Vendor Support

75

Breadth of Features

74

Availability and Quality of Training

72

Quality of Features

71

Ease of Data Integration

70

Product Strategy and Rate of Improvement

67

Ease of Customization

66

Webex Events Reviews

Tawnya P.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

Easy and fun to use! Great service and price, too.

Likeliness to Recommend

9 /10

What differentiates Webex Events from other similar products?

Functionality-wise, Socio is quite similar to other platforms we've looked at. However, the setup was super slick and straight forward, pricing and contract negotiation was more than fair and their client support is unparalleled.

What is your favorite aspect of this product?

Ease of use and client support stand out for me! Many people within our network are not too tech-saavy if you will, and they found the Socio app easy to navigate. It was great for networking and the gamification was a hit, too.

What do you dislike most about this product?

I can't think of any dislikes.

What recommendations would you give to someone considering this product?

I highly recommend using Socio. Our company has been very pleased with our experience!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Maxwell A.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

Easy product, great service, listens to needs

Likeliness to Recommend

10 /10

What differentiates Webex Events from other similar products?

Excellent customer service and openness to when another vendor may fit the bill for a function that is unavailable

What is your favorite aspect of this product?

The simplicity

What do you dislike most about this product?

Still room for maturity and to grow

What recommendations would you give to someone considering this product?

Make sure you ask about all features you want to use so you know if Socio alone will handle for you or if you'll need to add other tools

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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