What is Webex Events?
(Previously Socio) Your end-to-end platform for streaming, engagement, sponsorship and networking.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
75 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Events?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Customer Support
Networking Facilitation
Attendee Engagement
Gamification
Presentation/ Webinar Capabilities
Whitelabeling
Vendor e-Commerce
Social Media Channel Integration Outbound
Registration Process/Integration
Metric and Reporting
Exhibitor or Vendor Environment
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Vendor Support
Breadth of Features
Availability and Quality of Training
Quality of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Webex Events Reviews
Myra D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
This product is pretty user friendly!
Likeliness to Recommend
What differentiates Webex Events from other similar products?
Different interface in comparison to other similar products
What is your favorite aspect of this product?
High quality video + audio and reliable to use for myself & clients
What do you dislike most about this product?
Cost is higher than other similar products
What recommendations would you give to someone considering this product?
Wide range of features
Pros
- Client's Interest First
- Security Protects
- Reliable
- Performance Enhancing
Cons
- Wastes Time
Please tell us why you think this review should be flagged.
Ajay K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Very user friendly tool
Likeliness to Recommend
What differentiates Webex Events from other similar products?
The flexibility and ease of use on the back end is better than any other we have used, and the attractive and self-explanitory nature of the front end product has brought us a lot of positive reviews from the events we have hosted.
What is your favorite aspect of this product?
It is very easy to use
What do you dislike most about this product?
The only downside I've found is the inability to load lists into the platform. You are able to segment people registered and email them from the platform but you can't add an outside list of contacts
What recommendations would you give to someone considering this product?
I recommend this tool
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Inspires Innovation
Please tell us why you think this review should be flagged.
Ryan H.
- Role: Sales Marketing
- Industry: Banking
- Involvement: End User of Application
Submitted Nov 2023
A little disappointed in feature rollout
Likeliness to Recommend
What differentiates Webex Events from other similar products?
Easy to use
What is your favorite aspect of this product?
High capacity event support
What do you dislike most about this product?
Feature updates can be few and far between. It took a long time to integrate Events with Cisco WebEx hardware.
What recommendations would you give to someone considering this product?
Compare costs and features in the marketplace.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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