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Volusion Logo
Volusion LLC

Volusion

4.5 /10
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Volusion
4.5 /10

What is Volusion?

Volusion provides an all-in-one ecommerce solution for all business types, ranging from startups to large enterprises. Since 1999, Volusion has been committed to connecting people with innovative and powerful commerce solutions to empower their business growth.

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Volusion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Volusion.

61 Likeliness to Recommend

83 Plan to Renew

1
Since last award

54 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+28 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Volusion?

23% Negative
17% Neutral
60% Positive

Pros

  • Respectful
  • Fair

Cons

  • Less Inspiring
  • Leverages Incumbent Status
  • Under Delivered

Feature Ratings

Average 61

Order Management

71

Content Management

69

Catalog Management

64

Payment Processing

60

Retargeting Capabilities

60

Reporting and Analytics

59

Integrated Search

58

Order Portal

56

Predictive Recommendations

56

Microsite Management

53

Content Localization

52

Vendor Capability Ratings

Average 56

Business Value Created

66

Usability and Intuitiveness

65

Ease of Implementation

60

Ease of IT Administration

58

Quality of Features

56

Availability and Quality of Training

55

Vendor Support

53

Ease of Data Integration

50

Breadth of Features

50

Product Strategy and Rate of Improvement

49

Ease of Customization

46

Volusion Reviews

Richard P.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

Likeliness to Recommend

1 /10

Mario L.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

is that it offers a complete package of functions

Likeliness to Recommend

10 /10

What differentiates Volusion from other similar products?

As the manager of two stores, one on a standard subscription and one on there is a specific difference that I experience as a user on a day-to-day basis. The support from the Plus program is almost instantaneous and fantastic.

What is your favorite aspect of this product?

It is also scalable and can be customized to meet the specific needs of businesses. In general

What do you dislike most about this product?

Some users have mentioned that the SEO tools built into the platform could be more robust and that there are limited customization options for the checkout process.

What recommendations would you give to someone considering this product?

provides excellent customer support and resources, including a comprehensive knowledge base and community forum, to help users get the most out of their eCommerce stores.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Raj P.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Great Product for building e-commerce presence!

Likeliness to Recommend

9 /10

What differentiates Volusion from other similar products?

Volusion has a great resource of features which covers almost every aspect of building an online platform. It is very easy to build a website with the help of the software.

What is your favorite aspect of this product?

My favourite aspects is the user interface, the built-in SEO management, CRM system and the in-house marketing agency.

What do you dislike most about this product?

I feel that the price of the product can be decreased to a certain level as there are a few competitors in the market which can provide the same features at a low price.

What recommendations would you give to someone considering this product?

If you are looking for a one-stop software for all your e-commerce building needs, then you can definitely go for volusion. It will build the website for you, perform the best SEO on it and will also assist in marketing the product for you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Caring