What is TrueDialog?
The Leading SMS Provider for Mass Text Messaging, SMS Marketing and Personalized 2-Way SMS Texting at Scale.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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93 Likeliness to Recommend
100 Plan to Renew
91 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TrueDialog?
Pros
- Helps Innovate
- Efficient Service
- Respectful
- Friendly Negotiation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Social Media Marketing Management
Scheduled Messaging
Communication Archive
Text Messaging
Loyalty Promotions Management
Surveys Feedback
Opt-in
Application Integration
Marketing Analytics
Mobile Marketing Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Vendor Support
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
TrueDialog Reviews
Chad S.
- Role: C-Level
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Apr 2023
Excellent Product for Texting solutions
Likeliness to Recommend
What differentiates TrueDialog from other similar products?
TrueDialog offers a great solution for a multi location environment with each location having ability to text their own databse
What is your favorite aspect of this product?
Bulk text feature with multiple location options
What do you dislike most about this product?
Integration was more difficult that expected to CRM
What recommendations would you give to someone considering this product?
If you have multiple locations with separate teams in each location great product to look at for bulk texting and reminders for events or whatever else is needed.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Fair
Casey K.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2023
Great product and easy to use!
Likeliness to Recommend
What differentiates TrueDialog from other similar products?
TrueDialog is the easiest to use.
What is your favorite aspect of this product?
Makes it easy to contact my students!
What do you dislike most about this product?
No complaints!
What recommendations would you give to someone considering this product?
Consider this as the easiest way to get ahold of clients!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Nick D.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2023
Quick implementation, saves time, high ROI
Likeliness to Recommend
What differentiates TrueDialog from other similar products?
The time to integration and the sales team
What is your favorite aspect of this product?
Ease of training for new hires
What do you dislike most about this product?
Doesn’t work in every browser correctly
What recommendations would you give to someone considering this product?
Better mobile app, work with a great sales rep
Pros
- Enables Productivity
- Unique Features
- Efficient Service
- Effective Service