TeamViewer
8.9 /10

What is TeamViewer?

Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

TeamViewer won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

TeamViewer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamViewer.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamViewer?

2% Negative
6% Neutral
92% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Reliable
  • Transparent

Feature Ratings

Average 87

Screen Share

89

File Transfer

89

Audio Conferencing VoIP

88

Virtual Whiteboard

87

Keyboard Mouse Control

86

Audio Conferencing Call in Bridge

86

Video Conferencing

86

Audio Controls

85

Application Share

85

Instant Messaging

85

Facilitator Functions

84

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Ease of IT Administration

86

Business Value Created

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of Data Integration

84

Breadth of Features

84

Product Strategy and Rate of Improvement

83

Vendor Support

82

Availability and Quality of Training

82

Ease of Customization

82

TeamViewer Reviews

Umang T.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

A robust remote access and IT collaboration tool.

Likeliness to Recommend

10 /10

What differentiates TeamViewer from other similar products?

TeamViewer is a well developed versatile remote access tool which facilitates users and businesses remote IT support. It offers various standout features like remote control, built-in screen sharing and video conferencing, organizational asset management, cross platform compatibility, file transfer, intuitive interface and end-to-end encryption which differentiates TeamViewer from other similar products.

What is your favorite aspect of this product?

TeamViewer is a highly secured user friendly remote management and connectivity software that provides elite range of features like remotely access and control devices for troubleshooting and support, drag-and-drop file transfer functionality, endpoint device protection, screen sharing and video conferencing and compatibility with various operating systems including Windows, Linux, macOS, iOS and android. These are my favorite aspect of this product.

What do you dislike most about this product?

TeamViewer is a well designed platform and there is nothing as such to dislike about this product.

What recommendations would you give to someone considering this product?

If you are considering well secured, user friendly remote access software that streamlines all the organizational remote support and management and helps businesses boost the productivity, then TeamViewer is the best tool you can opt for.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hotani J.

  • Role: Industry Specific Role
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

TeamViewer Remote Has Great Capabilities

Likeliness to Recommend

10 /10

What differentiates TeamViewer from other similar products?

I love the efficiency of the capabilities of this remote support tool. TeamViewer Remote has been working so well for us.

What is your favorite aspect of this product?

TeamViewer Remote is easy to use and reliable. TeamViewer Remote has excellent capabilities.

What do you dislike most about this product?

I have zero dislikes for TeamViewer Remote. TeamViewer Remote is amazing.

What recommendations would you give to someone considering this product?

I do recommend TeamViewer Remote. TeamViewer Remote is superb.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Milan P.

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2024

Easy to acess

Likeliness to Recommend

8 /10

What differentiates TeamViewer from other similar products?

TeamViewer supports a wide range of operating systems, including Windows, macOS, Linux, iOS, and Android, allowing seamless connectivity across diverse devices.

What is your favorite aspect of this product?

It allows for remote control of devices even when no one is present at the remote location, useful for IT support and management.

What do you dislike most about this product?

Some users are concerned about data security and privacy.

What recommendations would you give to someone considering this product?

A free and easy-to-use option for basic remote access, integrated with Google Chrome.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular TeamViewer Comparisons