What is TeamViewer Remote?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer Remote?
Pros
- Enables Productivity
- Fair
- Acts with Integrity
- Efficient Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Remote Control
Remote Support
Attended and Unattended Remote Access
Discovery
Role-Based Access Controls
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
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TeamViewer Remote Reviews
Lucy K.
- Role: Information Technology
- Industry: Biotechnology
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
It a fairly good product
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
TeamViewer provides a free tier that allows for basic remote access functionalities, making it an attractive option for personal use or occasional remote support needs.
What is your favorite aspect of this product?
TeamViewer excels in its user-friendly interface and straightforward setup process. This makes it accessible to a broad range of users, especially those with limited technical knowledge. The ability to establish remote connections quickly and easily is a major advantage.
What do you dislike most about this product?
eamViewer primarily focuses on remote access and control. Some competitors might offer more advanced collaboration features like co-editing documents or integrated communication channels within the remote session.
What recommendations would you give to someone considering this product?
Are you looking for a free solution for personal use, or do you need features offered in paid plans?
Pros
- Efficient Service
- Inspires Innovation
- Saves Time
- Respectful
Bruno M.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted May 2024
It is very useful and it saves a lot of time.
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
I just see that teamviewer is more reliable than the competition.
What is your favorite aspect of this product?
This product is very reliable and secure, Everybody is very aware of what it does and it helps me do my job.
What do you dislike most about this product?
Licensing is not so cheap.
What recommendations would you give to someone considering this product?
Pay attention to your budget.
Pros
- Saves Time
- Helps Innovate
- Reliable
- Performance Enhancing
Luiz O.
- Role: Operations
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Likeliness to Recommend
Pros
- Inspires Innovation
- Continually Improving Product
- Unique Features
- Efficient Service
Cons
- Under Delivered
- Less Performance Enhancing
- Less Caring