What is Alfabet?
Software AG's Alfabet Enterprise Architecture Management Platform provides a collaborative platform for aligning the IT landscape with the business to guide competitive transformation. Alfabet offers a comprehensive solution for enterprise architecture management (EAM) and strategic IT planning and portfolio management (SPM). It comes in two editions – Alfabet Enterprise and Alfabet Fastlane – to let you decide which option best fits your needs based on budget, portfolio management maturity, program goals and stakeholders.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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79 Likeliness to Recommend
1
Since last award
86 Plan to Renew
1
Since last award
69 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+73 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Alfabet?
Pros
- Saves Time
- Respectful
- Effective Service
- Acts with Integrity
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Analytics and Reporting
Repository Management
Data Visualization GIS
Project Management
Collaboration
Process Architecture
Performance Management
Risk and Fraud Assessment
Software Distribution
PCI and EMV Compatible
Document Management
Vendor Capability Ratings
Vendor Support
Availability and Quality of Training
Breadth of Features
Ease of Implementation
Quality of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Business Value Created
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Alfabet Reviews
Divya S.
- Role: Operations
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Great product with delightful customer assistance!
Likeliness to Recommend
What differentiates Alfabet from other similar products?
It has got a great tech portfolio and project portfolio
What is your favorite aspect of this product?
Customer service is delightful
What do you dislike most about this product?
Nothing as such
What recommendations would you give to someone considering this product?
It swiftly helps in integrating systems, devices and other SAAS Apps.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
John L.
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Leader or Manager
Submitted Nov 2022
Expensive once add-ons are factored in
Likeliness to Recommend
What differentiates Alfabet from other similar products?
Alfabet has an expansive set of features and is highly customizable. Data is easily referenced or extracted. Administration is relatively simple compared to other solutions.
What is your favorite aspect of this product?
Importing and accessing collected data is very simple, creating reports for that data is also relatively trivial.
What do you dislike most about this product?
Additional licensing is required to enable many features, and that licensing can be cost-prohibitive for many organizations.
What recommendations would you give to someone considering this product?
Be sure that your organizational requirements and expectations have been well defined. Ensure that you allocate adequate resources to the initial data collection process and the ongoing operation and maintenance of the product. Like most applications, Alfabet delivers best when it's well cared for and maintained.
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
Cons
- Charges for Enhancements
- Slower Product Innovation
- Under Delivered
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2022
Alfabet is a powerful product
Likeliness to Recommend
Pros
- Continually Improving Product
- Efficient Service
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.
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