What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
94 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Enables Productivity
- Reliable
- Respectful
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Order Management
Payment Processing
Catalog Management
Order Portal
Content Management
Reporting and Analytics
Integrated Search
Retargeting Capabilities
Content Localization
Microsite Management
Predictive Recommendations
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Implementation
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Shopify Reviews
Neeraj R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2024
great features and services and best for ecommerce
Likeliness to Recommend
What differentiates Shopify from other similar products?
ease of use , variety of themes , report and analysis is much better from other platform and also Hosting and Security is excellent
What is your favorite aspect of this product?
ease of use combined with excellent customization options through its app ecosystem
What do you dislike most about this product?
cost and limit customization are major ones
What recommendations would you give to someone considering this product?
Take Advantage of the Free Trial and Invest in SEO and Marketing
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sahil C.
- Role: Finance
- Industry: Education
- Involvement: End User of Application
Submitted May 2024
Good for setting up your online store
Likeliness to Recommend
What differentiates Shopify from other similar products?
1, Easy to create you own online store 2. Good for small brands, homegrown brands who want to establish their business online 3.Website can be choosen from a range of templates and designs available at shopify
What is your favorite aspect of this product?
1. Easy to use 2. Great customer support
What do you dislike most about this product?
1. The existing templates provided are not very good they should do some innovation on that part
What recommendations would you give to someone considering this product?
If you are a small brand who want to establish their presence online then you must use shopify to expand
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Efficient Service
Nimish G.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2024
Ease to use plug & play ecommerce product
Likeliness to Recommend
What differentiates Shopify from other similar products?
Very quick to get started.
What is your favorite aspect of this product?
Ease of implementation, and breadth of features
What do you dislike most about this product?
Little expensive
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing