What is SendGrid Email Marketing?
Send with confidence. Partner with the email service trusted by developers and marketers for time-savings, scalability, and delivery expertise. SendGrid is a proven cloud-based customer communication platform that successfully delivers over 45 billion emails each month for Internet and mobile-based.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
94 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SendGrid Email Marketing?
Pros
- Acts with Integrity
- Security Protects
- Respectful
- Client Friendly Policies
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Email Delivery
A/B Testing
Surveys and Polling
Campaign Management
Mobile Optimized
Basic Reporting and Analytics
Dynamic Content
Auto-Responders
Segmentation
SPAM Compliance
Content Authoring
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Breadth of Features
Ease of Data Integration
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Ease of Implementation
Availability and Quality of Training
Usability and Intuitiveness
SendGrid Email Marketing Reviews
Andreas A.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2021
Easy to use. Has been working perfectly for years
Likeliness to Recommend
What differentiates SendGrid Email Marketing from other similar products?
Not entirely sure. We looked at its capabilities and were recommended it by a trusted previous user, so we went ahead.
What is your favorite aspect of this product?
It has been working well without any issues, delivering transactional emails and proving reliable.
What do you dislike most about this product?
The certainty of email delivery could be improved, although with changing regulations there is increasingly less that can be tracked reliably.
What recommendations would you give to someone considering this product?
Make sure to name each email template in a way that makes sense and is easy to find. The more email templates are added, the longer it may take to easily get to one and adjust (document extensively).
Pros
- Respectful
- Performance Enhancing
- Enables Productivity
- Efficient Service
Cons
- Less Friendly Negotiation
Laerte J.
- Role: Human Resources
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2021
Best email automation service
Likeliness to Recommend
What differentiates SendGrid Email Marketing from other similar products?
It's easier to implement via IPI and use SMTP services.
What is your favorite aspect of this product?
Easy interface and very clear instructions
What do you dislike most about this product?
Mobile email is not so good.
What recommendations would you give to someone considering this product?
Have a good IT service
Pros
- Effective Service
- Saves Time
- Caring
- Performance Enhancing
Cons
- Less Friendly Negotiation
- Less Generous
Junaid P.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Aug 2021
"Easy to use, and Low cost
Likeliness to Recommend
What differentiates SendGrid Email Marketing from other similar products?
The Cost is Very affordable and any SMEs can afford the cost
What is your favorite aspect of this product?
Pricing Email Customization Delivery Report Dashboard
What do you dislike most about this product?
Email templates not Mobile Friendly
What recommendations would you give to someone considering this product?
Please improve on mobile email template
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Effective Service