SendGrid Email Marketing Logo
SendGrid Email Marketing Logo
Twilio

SendGrid Email Marketing

8.8 /10
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In Partnership With SelectHub

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SendGrid Email Marketing
8.8 /10

What is SendGrid Email Marketing?

Send with confidence. Partner with the email service trusted by developers and marketers for time-savings, scalability, and delivery expertise. SendGrid is a proven cloud-based customer communication platform that successfully delivers over 45 billion emails each month for Internet and mobile-based.

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Awards & Recognition

SendGrid Email Marketing won the following awards in the Email Marketing category

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SendGrid Email Marketing Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SendGrid Email Marketing.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SendGrid Email Marketing?

4% Negative
6% Neutral
90% Positive

Pros

  • Acts with Integrity
  • Efficient Service
  • Performance Enhancing
  • Fair

Feature Ratings

Average 87

Email Delivery

91

Campaign Management

88

Mobile Optimized

88

A/B Testing

88

Basic Reporting and Analytics

88

Surveys and Polling

87

Auto-Responders

87

Dynamic Content

87

Segmentation

86

Text Messaging

85

SPAM Compliance

84

Vendor Capability Ratings

Average 84

Business Value Created

88

Ease of IT Administration

85

Ease of Customization

84

Quality of Features

84

Vendor Support

84

Breadth of Features

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

83

Ease of Implementation

82

Usability and Intuitiveness

80

Availability and Quality of Training

80

SendGrid Email Marketing Reviews

Rimsha K.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

E-mail delivery with speed.

Likeliness to Recommend

9 /10

What differentiates SendGrid Email Marketing from other similar products?

Scalability is Sendgrid's strongest property from my experience. We regularly send out tons of automated newsletters and transactional emails on a daily basis. Sendgrid gets them delivered to recipients inbox in seconds , regardless of the volume or whether the recipient uses a private domain , yahoo, gmail hotmail etc The aforementioned high delivery rate is the most important part of any email marketing solution and Sendgrid does this very well.

What is your favorite aspect of this product?

Although this is not specific to Sendgrid, I think that Sendgrid's code editor is easy to use for me and my peers . It provides key code editing features like syntax highlighting and one-click code synchronization. The availability of the aforementioned two features on Sendgrid's code editor, ensures we can design email templates from scratch from within the Sendgrid dashboard.

What do you dislike most about this product?

Just like every other email marketing solution, Sendgrid provides an email templates library. However , the templates on the library have never been fit for the purpose of any of our email campaigns. This is the one aspect of my experience with Sendgrid, which I criticize.

What recommendations would you give to someone considering this product?

I readily recommend Sendgrid to anyone looking at deploying an email marketing solution with the caveat that , high technical expertise is needed to maximize the quality that Sendgrid offers.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

zein q.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Create, monitor and analyze campaigns

Likeliness to Recommend

10 /10

What differentiates SendGrid Email Marketing from other similar products?

SendGrid is easy to use, and navigation is very smooth. SendGrid integrates functionality, organizes a knowledge base of customer data, and facilitates list segmentation, helping to efficiently design campaigns tailored to each list's trends.

What is your favorite aspect of this product?

I love that SendGrid serves as our lead prospecting management hub, where automation, segmentation, and scheduling improve follow-up and enable us to regularly target them with promotional emails. SendGrid captures it all, simplifies analysis of campaign results, and clearly explains response parameters and other interactions. The templates are excellent and provide an important starting point to start producing impactful campaigns.

What do you dislike most about this product?

SendGrid restricts us from modifying the specified customization or making some changes, I like having more freedom to make some adjustments from time to time.

What recommendations would you give to someone considering this product?

SendGrid helped us focus more on customer needs during campaigns. Also, thanks to comprehensive reports, we gained documented knowledge about our ability to influence and the extent of customer response to our campaigns, which enabled us to maintain continuity of corrective actions that support our achievement.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Leah M.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Definitely for bigger marketing campaigns

Likeliness to Recommend

9 /10

What differentiates SendGrid Email Marketing from other similar products?

SendGrid gives a wider scope for marketing and offers a bigger range of things that can be done

What is your favorite aspect of this product?

Scheduled campaigns

What do you dislike most about this product?

It seems to go offline sometimes which stops the automated emails from going out well, if this could be rectified then nothing else is a problem

What recommendations would you give to someone considering this product?

If you have more than 50 people to email more than once a week, this is definitely the application for you

Pros

  • Continually Improving Product
  • Inspires Innovation
  • Helps Innovate
  • Reliable

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