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Sana Commerce Logo
Sana Commerce

Sana Commerce

8.2 /10
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Sana Commerce
8.2 /10

What is Sana Commerce?

Sana Commerce is an e-commerce platform designed to help manufacturers, distributors and wholesalers succeed by fostering lasting relationships with customers.

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Awards & Recognition

Sana Commerce won the following awards in the B2B eCommerce category

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Sana Commerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sana Commerce.

88 Likeliness to Recommend

97 Plan to Renew

92 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sana Commerce?

0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Respectful
  • Generous Negotitation
  • Friendly Negotiation

Feature Ratings

Average 87

ERP Integration

95

Multi-Storefront

91

Multi-Language Support

91

Content Localization

90

Shopping Cart Management

88

Catalog Management

88

Content Management

88

Order Management

88

Guided Selling

87

Payment Processing

85

Reporting and Analytics

84

Vendor Capability Ratings

Average 89

Availability and Quality of Training

91

Ease of IT Administration

91

Quality of Features

91

Usability and Intuitiveness

90

Business Value Created

90

Vendor Support

89

Ease of Data Integration

88

Breadth of Features

88

Product Strategy and Rate of Improvement

88

Ease of Implementation

88

Ease of Customization

81

Sana Commerce Reviews

Dustin S.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Streamline Inventory Management with Sana Commerce

Likeliness to Recommend

9 /10

What differentiates Sana Commerce from other similar products?

Sana Commerce integrates seamlessly with leading ERP systems, synchronizing inventory data across all channels in real-time. This eliminates the need for manual data entry, minimizes errors, and increases operational efficiency. Its user-friendly interface allows infrastructure specialists to easily monitor stock levels and set custom reorder points.

What is your favorite aspect of this product?

Sana Commerce's robust email notification system is one of its key strengths. Infrastructure specialists can set up automated email alerts to notify customers when their desired products are back in stock or when replenishment is needed. These notifications improve customer satisfaction, drive repeat purchases, and foster brand loyalty.

What do you dislike most about this product?

Sana Commerce is excellent at managing inventory, but it may encounter difficulties with complex pricing structures or integrating with niche e-commerce platforms. Its advanced reporting features may require a steeper learning curve for some users, which could slow down the adoption process.

What recommendations would you give to someone considering this product?

Sana Commerce is an invaluable asset for businesses looking to improve their e-commerce operations and deliver exceptional customer service. However, infrastructure professionals can keep customers informed and ensure a seamless shopping experience with its seamless inventory management capabilities and powerful email notification system. Implementing Sana Commerce can help businesses streamline operations, minimize stockouts, and foster long-lasting customer relationships. This ultimately drives growth and success in the competitive e-commerce landscape.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ralf K.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Enhancing the Purchasing Process

Likeliness to Recommend

9 /10

What differentiates Sana Commerce from other similar products?

I can include high-quality product images, detailed specifications, and interactive features like 360-degree product views. This enhances the browsing experience for my internal customers and helps them make more informed purchasing decisions. Providing a comprehensive overview of available products ensures that the right items are selected, reducing the risk of costly mistakes or delays.

What is your favorite aspect of this product?

Additionally, Sana Commerce's integration with our existing enterprise resource planning (ERP) system has been a game-changer. We no longer have to manually transfer data between multiple platforms. The Sana Commerce catalog is automatically updated with product information, pricing, and availability, ensuring that our internal users are informed and empowered to make timely purchasing decisions.

What do you dislike most about this product?

Although Sana Commerce has exceeded expectations in many ways, there is always room for improvement. One area that could be enhanced is the integration of advanced analytics and reporting capabilities. I often provide detailed insights to management on purchasing trends, spend analysis, and supplier performance. To further strengthen Sana Commerce's value proposition, integrating more robust data visualization tools and customizable reporting features could be beneficial.

What recommendations would you give to someone considering this product?

The ability to create custom catalogs and product bundles is a particularly valuable feature of Sana Commerce, as it allows me to cater to the specific needs of different departments or projects within our organization. Sana Commerce's flexibility enables me to create customized catalogs, group related products, and emphasize the most relevant items for each user group. This saves time for my internal customers and ensures that they have access to the items they require when they require them.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Agus T.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

With Sana Commerce, you can make selling safe

Likeliness to Recommend

9 /10

What differentiates Sana Commerce from other similar products?

Customers sign in securely once via SSO. Then, they enjoy a cohesive journey across sites and apps. Back-end microservices authenticate and authorize discretely, ensuring that no single resource is a single point of failure.

What is your favorite aspect of this product?

I use Sana to enforce standard access policies, such as MFA for high-risk logins, dynamic authorization, and real-time risk-based access controls. However, for customers, it is simple and seamless. Account and profile data are stored centrally, ensuring that it is always up-to-date wherever they interact with us.

What do you dislike most about this product?

Advanced features can assist with compliance with regulations such as GDPR and CCPA. Customer data governance can be utilized to identify and remove unused records. Consent preferences track user options to ensure their choices are respected. All data is encrypted with bank-grade security during transit and at rest.

What recommendations would you give to someone considering this product?

While the security measures are robust, implementing more granular policy controls at the attribute or resource level could help balance risk with a smoother user experience. Sana Commerce enables businesses to deliver personalized service securely and at scale. It is a fundamental tool for any business that aims to prioritize customers while meeting the strictest security standards.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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