In Partnership With SelectHub
What is SALESmanago?
SALESmanago is a Customer Engagement Platform for impact-hungry eCommerce marketing teams who want to be lean yet powerful. SALESmanago delivers on its promise of maximizing revenue growth and improving eCommerce KPIs by leveraging three principles: (1) Customer Intimacy to create authentic customer relationships based on Zero and First Party Data; (2) Precision Execution to provide superior Omnichannel customer experience thanks to Hyperpersonalization; and (3) Growth Intelligence merging human and AI-based guidance enabling pragmatic and faster decision making for maximum impact.
Company Details
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In Partnership With SelectHub
SALESmanago Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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89 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SALESmanago?
Pros
- Continually Improving Product
- Caring
- Respectful
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Marketing Automation
Customer Journey Modelling
Multivariant Testing
Marketing Project Management
Mobile Marketing Management
Marketing Asset Management
Marketing Analytics
Social Media Marketing Management
Marketing Master Data Management
SMS Marketing
Vendor Capability Ratings
Vendor Support
Availability and Quality of Training
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Quality of Features
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Ease of IT Administration
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SALESmanago Platform Overview
Enhanced Segmentation by SALESmanago
SALESmanago Email Design Studio
[SALESmanago New Feature] Customer Preference Center
SALESmanago Reviews
Raelyn J.
- Role: Human Resources
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Dec 2022
This is one of the greatest marketing automation.
Likeliness to Recommend
What differentiates SALESmanago from other similar products?
We save a lot of time because to automation and the potential for content personalization. SALESmanago is a fantastic eCommerce industry solution that improves our marketing and sales efficiency. This is one of the greatest marketing automation systems available if you're serious about understanding the status of your digital marketing initiatives.
What is your favorite aspect of this product?
SalesManago is a dependable platform that gives you access to a wide range of continually improved tools to assist you in establishing a powerful online presence and enhancing your performance. The innovation that SalesManago has incorporated into its program, together with all the various functionalities and potential to cover all the components of marketing automation, makes it the most valuable component they have to offer.
What do you dislike most about this product?
The ability to distribute personalized coupons in the form of QR codes is something I miss. It should also be possible to automatically activate and deactivate chat during specific hours by adding new events or circumstances to the automation rules and workflow. Updates come out too quickly and have several issues. When new features arise, we become irritated.
What recommendations would you give to someone considering this product?
Integration with other systems and software is a problem that a lot of established businesses likely face. By using the Salesmanago API and pre-existing integrations, we successfully surmounted this obstacle. The main advantage, as we're realizing, is that we continue to produce more qualified leads and prospects in order to maintain our business' competitiveness.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
MiM Jones M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
Software with a whole lot of potential.
Likeliness to Recommend
What differentiates SALESmanago from other similar products?
Due to its hyper personalization, it provides service closeness to build genuine relationships with customers based on zero and first-party data as well as precise execution to deliver an excellent Omnichannel customer experience. Its growing intelligence allows for more impactful and practical decision-making by combining human and AI-based advice.
What is your favorite aspect of this product?
Both on its website and within its application, SALESmanago provides a substantial amount of automation features. It is simple to use, and assistance responds fast if there are any issues. I advise both smaller and larger businesses. Additionally, it enables you to target certain customers with content that is relevant to them. It leaves an impact on improving conversion and gaining back customers.
What do you dislike most about this product?
The conversion of emails for mobile displays is one crucial component that is lacking. Although you can view them, you cannot change how they appear to make them reactive. Workflow A/B testing is not particularly transparent. In order to perform better analysis and thus make better judgments, this feature might receive its own section within the menu.
What recommendations would you give to someone considering this product?
With SM, I no longer require an email tool, pop-ups, a chat bot, and any other tool that has previously been used on a variety of platforms. Yuri and I had a very detailed talk, and Patricia handled the system with expertise. Its customization features and reactivity were quite useful.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Evelyn J.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Dec 2022
An all-rounder tool
Likeliness to Recommend
What differentiates SALESmanago from other similar products?
A consumer engagement platform called SALESmanago is for eCommerce marketing departments who are driven by effect. By utilizing its guiding principles, SALESmanago fulfils its commitment to maximizing revenue growth and enhancing eCommerce KPIs. The assistance provided by the Customer Service Department is undoubtedly one thing that sets Salesmanago apart from its rivals.
What is your favorite aspect of this product?
It's perfect for connecting with your groups, staying in touch, generating leads, sectioning your datasets, personalizing each digital asset, and simplifying a lot of procedures. the automation of procedures like abandoned cart, web push, and inclusion of pop-ups in the various Club digital content like the building of landing sites.
What do you dislike most about this product?
It needs a more sophisticated and user-friendly mailing editor and because the enhanced form offers you extra difficulties but essentially the same as the express. Additionally, the IT team takes longer to resolve issues when you don't have a dedicated account manager, which is an additional fee.
What recommendations would you give to someone considering this product?
SALESmanago automates the creation and maintenance of individualized customer relationships. Above all, we appreciate how easy it is to obtain analysis data and the user-friendly analytical interface. Additionally, we advise making use of the comprehensive capabilities, assisting in the development of new sales via both comprehensive automated pathways and RFM.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
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