What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
2
Since last award
98 Plan to Renew
2
Since last award
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Reliable
- Helps Innovate
- Enables Productivity
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Pipeline Management
Sales Analytics
CRM Integration
Dialer Integration
Internal Sales Collaboration
E-Mail Integration
Workflow Automation
Call Management
Omnichannel Campaign Management
Next-Best-Action Recommendations
E-Mail Campaign Management
Vendor Capability Ratings
Breadth of Features
Business Value Created
Ease of Implementation
Ease of Customization
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
Score 8.8
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Customer Relationship Management - Enterprise
Score 8.7
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Sales Enablement
Score 8.6
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Conversation Intelligence
Score 8.5
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Salesforce Sales Cloud Enterprise Reviews
Ajay S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2024
fantastic tool for sales pipeline management
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
best thing about salesforce is the personalisation and the customisation feature that it offers to especially sales professionals like us the automation is great as it allows individuals to create complex and multi channel campaigns without any hassle. i use it almost every day to customise and raise campaigns, super convenient to use because of the ui as well.
What is your favorite aspect of this product?
love the scalability that salesforce provides, especially for companies and businesses of all sizes from 1-50 employee size to 500-1000 employee size in order to adapt and customly change marketing requirements the pipeline management for sales professionals is one of the great use cases, as it allows nurturing the prospects at all extents stages like demos schedules and dones to proposals sent and follow up features in the mail section or of the platform itself is of great help, processes like negotiating, closing deals and onboarding, salesforce helps a lot with these
What do you dislike most about this product?
as it has a lot of features might be difficult for beginners to start with, vast number of features and customisation possibilities, takes time to get well versed with the same a bit pricy, but worth it if any individual knows how to use it
What recommendations would you give to someone considering this product?
i would recommend them to first learn and understand all the functionalities before directly jumping on the implementations, there's a lot that can be achieved due to its availability of vast features. implementation would be made easy and then make a lot of sense as well.
Pros
- Performance Enhancing
- Efficient Service
- Client Friendly Policies
- Helps Innovate
Cons
- Slower Product Innovation
- Wastes Time
- Charges for Enhancements
Maria K.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2024
Exceptional experience, I love it!
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
It's hard to pinpoint a single standout feature because it's like comparing apples to oranges. However, if I had to choose, the customization options for sales processes make it a cut above the rest. The ability to tailor workflows, fields, and even automation rules.
What is your favorite aspect of this product?
The crown jewel for me has to be the dynamic forecasting in Salesforce Sales Cloud. Real-time insights into team performance and pipeline health make decision-making a breeze
What do you dislike most about this product?
Now, if I have to nitpick, I'd say the learning curve for some advanced features can be a bit steep. It's not that they're not powerful; it's just that you might need a bit more time to master them.
What recommendations would you give to someone considering this product?
Don't rush, take the time to understand your unique needs, and tailor Sales Cloud accordingly. And yes, while the learning curve might be a hurdle initially, the payoff in terms of efficiency is well worth it
Pros
- Caring
- Altruistic
- Efficient Service
- Inspires Innovation
Ajay S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2024
Helping teams keep their sales pipeline aligned
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
love the scalability that sf provides, basically for companies and businesses of all sizes from 1-50 employee size to 500-1000 employee size in order to adapt and customly change marketing requirements keeping a track of data and personals/leads is something that makes it different from other vendors out in the market
What is your favorite aspect of this product?
best thing about salesforce is its personalisation and the customisation feature the automation is great as it allows individuals to create complex and multi channel campaigns without any hassle. i use it almost every alternative day to customise and raise campaigns, super convenient to use because of the ui as well. lead generation and qualification is made super easy, maintaining a pipeline is again made convenient due to its various stages that it allows to create, for example : (with respect to sales) contact initiated, demo scheduled/done, proposal sent, deal closed, onboarding started, these stages helps lot to manage pipeline
What do you dislike most about this product?
as it has a lot of features might be difficult for beginners to start with
What recommendations would you give to someone considering this product?
i would recommend individuals to definitely go for it if you can afford due to its legacy and the amazing ui/ux and customisation that it provides, be it in sales domain or the marketing domain or the operations domain.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Cons
- Charges for Enhancements
- Vendor's Interest First
- Leverages Incumbent Status