What is Salesforce Lightning Flow?
Lightning Flow is a new Lightning Platform service that empowers any business to create and extend the power of process automation to any customer or employee experience.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
1
Since last award
94 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Lightning Flow?
Pros
- Saves Time
- Enables Productivity
- Efficient Service
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Low-Code Automation
Process Automation Templates
In-App Automated Workflows
Content Management
Customizable Performance Dashboards
Mobile Support
Permissions and Governance
Process Workflow Designer
Collaboration
BPMN Compliance
Real-time Process Analysis
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Ease of IT Administration
Salesforce Lightning Flow Reviews
Andrey G.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Apr 2024
Nice features
Likeliness to Recommend
What differentiates Salesforce Lightning Flow from other similar products?
Reliable solution
What is your favorite aspect of this product?
Easy to use
What do you dislike most about this product?
Non applicable
What recommendations would you give to someone considering this product?
Evaluate options available
Pros
- Caring
- Saves Time
- Respectful
- Efficient Service
Karthik R.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Continuous Improvement Needed for Salesforce Light
Likeliness to Recommend
What differentiates Salesforce Lightning Flow from other similar products?
Lightning Flow provides a visual workflow designer that allows users to map out their processes, define decision points, and create dynamic interactions using a graphical interface
What is your favorite aspect of this product?
one notable aspect of Salesforce Lightning Flow is its seamless integration with the Salesforce ecosystem. This integration allows users to leverage their existing Salesforce data and processes, streamlining workflow automation and enhancing productivity within their organization. Additionally, the user-friendly interface and visual workflow designer make it accessible for users with varying levels of technical expertise to create and customize automated processes efficiently
What do you dislike most about this product?
one potential area of improvement for Salesforce Lightning Flow could be its learning curve for more complex workflows. While the platform offers a user-friendly interface, users may still encounter challenges when building intricate processes or dealing with advanced scenarios. Improving documentation, providing additional training resources, or enhancing guided assistance features could help address this issue and make the platform even more accessible to users of all skill levels.
What recommendations would you give to someone considering this product?
Before building workflows, carefully plan out your processes, including decision points, data requirements, and user interactions. This will ensure that your workflows are well-designed and efficient.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Camila C.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity