What is Robly?
Robly is an email marketing platform that uses innovative automation and artificial intelligence technologies to observe user behavior and deliver campaigns at the exact moment people are most likely to engage.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
2
Since last award
100 Plan to Renew
86 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Robly?
Pros
- Caring
- Respectful
- Effective Service
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Email Delivery
Campaign Management
Basic Reporting and Analytics
Segmentation
Content Authoring
Contact Database
A/B Testing
Auto-Responders
SPAM Compliance
Surveys and Polling
Text Messaging
Vendor Capability Ratings
Business Value Created
Vendor Support
Ease of Implementation
Quality of Features
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Robly Reviews
- Role: Public Sector
- Industry: Government
- Involvement: End User of Application
Submitted May 2024
Simple to use. Analytics are detailed and helpful.
Likeliness to Recommend
Pros
- Reliable
- Efficient Service
- Effective Service
- Saves Time
- Role: Operations
- Industry: Not for Profit
- Involvement: End User of Application
Submitted May 2024
Gets the job done
Likeliness to Recommend
Pros
- Acts with Integrity
- Trustworthy
- Respectful
- Fair
Cons
- Slower Product Innovation
- Commodity Features
- Under Delivered
Ann B.
- Role: C-Level
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted May 2024
Better features to enhance open rates
Likeliness to Recommend
What differentiates Robly from other similar products?
The Open Gen feature
What is your favorite aspect of this product?
The Open Gen Feature
What do you dislike most about this product?
Problem with customizing posting to Facebook, which has been on the blink for more than a week.
What recommendations would you give to someone considering this product?
Take the trainings they provide first; you will save time setting up and using their platform.
Pros
- Respectful
- Security Protects
- Reliable
- Performance Enhancing