What is Robly?
Robly is an email marketing platform that uses innovative automation and artificial intelligence technologies to observe user behavior and deliver campaigns at the exact moment people are most likely to engage.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
100 Plan to Renew
92 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Robly?
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Effective Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Contact Database
Surveys and Polling
Dynamic Content
Text Messaging
Email Delivery
Campaign Management
A/B Testing
Basic Reporting and Analytics
Content Authoring
Auto-Responders
Segmentation
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Business Value Created
Availability and Quality of Training
Ease of Implementation
Quality of Features
Ease of IT Administration
Breadth of Features
Vendor Support
Ease of Customization
Usability and Intuitiveness
Ease of Data Integration
Robly Reviews
Regina W.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted May 2024
User-friendly with innovative technology,
Likeliness to Recommend
What differentiates Robly from other similar products?
OPEN Gen AI.
What is your favorite aspect of this product?
The ability to create hands-free resends of campaigns to unopened recipients within a certain timeframe.
What do you dislike most about this product?
When I discovered a large issue with audience segmentation, it took months for it to be fixed, and I was never notified when it did. I had to follow up personally, which was inconvenient.
What recommendations would you give to someone considering this product?
This is great for beginning start-ups to mid-level business ventures outside the direct B2C E-commerce space. For that, I would consider alternatives (personally).
Pros
- Respectful
- Generous Negotitation
- Transparent
- Performance Enhancing
- Role: C-Level
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted May 2024
Easy to use and a great price.
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Client Friendly Policies
Roseann M.
- Role: Sales Marketing
- Industry: Recreation
- Involvement: End User of Application
Submitted May 2024
Easy to Use, Easy to switch. Very Great price.
Likeliness to Recommend
What differentiates Robly from other similar products?
PRICE. Price and the ease of moving from 1 product (ie Mail Chimp or Constant Contact) to this platform - they need some new email templates (IMHO) but otherwise, the platform is great - I changed from Constant Contact when Robly was in its infancy - and sold the business. Now have 2 more businesses running on the platform. Customer SErvice is usually a live chat with an English speaking person, CHECK!!!!
What is your favorite aspect of this product?
EASE OF U SE, PRICE.
What do you dislike most about this product?
Needs a facelift on the email templates.
What recommendations would you give to someone considering this product?
Go for it. You won't be disappointed especially with their nearly instant CSR.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing