Zebra Workcloud Workforce Logo
Zebra Workcloud Workforce Logo
Zebra Technologies

Zebra Workcloud Workforce

7.7 /10
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Zebra Workcloud Workforce
7.7 /10

What is Zebra Workcloud Workforce?

Workcloud Workforce Optimization Suite​ (formerly Reflexis Workforce Scheduler) helps you optimize labor costs, empower employees, improve productivity, and maintain compliance. With Workcloud Workforce Optimization Suite, you create an agile operation that aligns scheduling to forecasted customer demand and execute real-time, prioritized tasks to drive sales and satisfied customers.

Company Details

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Awards & Recognition

Zebra Workcloud Workforce won the following awards in the Workforce Management - Midmarket category

Zebra Workcloud Workforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zebra Workcloud Workforce.

87 Likeliness to Recommend

12
Since last award

94 Plan to Renew

6
Since last award

77 Satisfaction of Cost Relative to Value

5
Since last award


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zebra Workcloud Workforce?

9% Negative
7% Neutral
84% Positive

Pros

  • Reliable
  • Effective Service
  • Friendly Negotiation
  • Performance Enhancing

Feature Ratings

Average 80

Staffing

82

Time Capture Physical

81

Time Capture Virtual

81

Attendance Management and Policies

81

Absence Management

80

Workforce Scheduling

80

Workforce Planning and Forecasting

77

Workforce Dashboards and Reporting

77

Shift Management

76

Labor Costing and Splitting

76

Rate Policies

74

Vendor Capability Ratings

Average 77

Product Strategy and Rate of Improvement

80

Ease of Implementation

80

Usability and Intuitiveness

79

Availability and Quality of Training

78

Ease of IT Administration

78

Ease of Customization

78

Breadth of Features

77

Vendor Support

76

Business Value Created

76

Ease of Data Integration

75

Quality of Features

75

Zebra Workcloud Workforce Reviews

Wilson N.

  • Role: Consultant
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

compelling choice for organizations

Likeliness to Recommend

10 /10

What differentiates Zebra Workcloud Workforce from other similar products?

Real-time Analytics: Through the provision of real-time data insights organizations are able to make informed decisions in a more paced manner and operations are enhanced efficiently. User-Friendly Interface: Zebra Workcloud is designed with an interface that is user-friendly and thus simplifies communication and task management among the users

What is your favorite aspect of this product?

Seamless Integration: Zebra Workcloud creats a cohesive ecosystem for data collection and management through its integration with other Zebra devices and solutions Customizable Solutions: it is versatile for various sectors like retail, healthcare, and logistics because it can be tailored to fit specific industry needs.

What do you dislike most about this product?

It's not user-friendly for small enterprises It requires users to be trained to be able to understand its operations It's not cost-friendly to start-ups

What recommendations would you give to someone considering this product?

Focus on Mobility: It emphasizes mobile workforce capabilities, this feature allows employees to access tools and data on the go, which is crucial for many modern work environments. Enhanced Collaboration Tools: Zebra Work Cloud has Features that promote teamwork and collaboration, built into the platform, enabling better communication and project management.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alex K.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Great when there’s no issues

Likeliness to Recommend

10 /10

What differentiates Zebra Workcloud Workforce from other similar products?

But then there's the Reflexis Workforce Scheduler and it's real-time scheduling and labor optimization.

What is your favorite aspect of this product?

Works as described. Plus we can get the reflexis ess app to find other stores for more hours

What do you dislike most about this product?

I do not dislike anything about this app

What recommendations would you give to someone considering this product?

Because if you're like, "Oh, oh, Reflexis Workforce Scheduler", just see if it talks to your other systems, and you're done.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Linet N.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

User friendly

Likeliness to Recommend

10 /10

What differentiates Zebra Workcloud Workforce from other similar products?

Provides accurate data on employee with information on performance

What is your favorite aspect of this product?

It's feature for automating employee schedule, improving human resource efficiency

What do you dislike most about this product?

The pricing model but be on the higher side

What recommendations would you give to someone considering this product?

Highly recommend to improve productivity for the management team as they can focus on other business areas.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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