Paycor
7.4 /10

What is Paycor?

Your cloud-based command center, built on client innovation. Paycor provides the foundation for everything you need to manage your people and help you focus on the core of your business.

Company Details


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Awards & Recognition

Paycor won the following awards in the Human Capital Management - Enterprise category

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Paycor Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycor.

78 Likeliness to Recommend

88 Plan to Renew

1
Since last award

71 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+57 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycor?

12% Negative
25% Neutral
63% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Enables Productivity
  • Continually Improving Product

Cons

  • Under Delivered
  • Vendor's Interest First
  • Less Effective Service

Feature Ratings

Average 77

Employee Record

81

Talent Acquisition

80

Payroll Administration

79

Position Management

79

Talent Management

78

Time and Attendance

78

Workforce Planning

76

Compensation Management

74

Performance Management

74

Benefits Administration

73

Learning and Development

70

Vendor Capability Ratings

Average 71

Breadth of Features

77

Business Value Created

76

Usability and Intuitiveness

74

Quality of Features

73

Ease of IT Administration

71

Ease of Data Integration

71

Ease of Implementation

69

Ease of Customization

69

Availability and Quality of Training

69

Product Strategy and Rate of Improvement

69

Vendor Support

60

Paycor Reviews

Mary B.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Best HCM for mid size companies

Likeliness to Recommend

8 /10

What differentiates Paycor from other similar products?

Paycor is investing in the continued growth of the platform and ensuring all sides talk to one another. I really like that the tool is an end to end HCM from recruiting to retirement. The system has an abundance of capabilities, is very intuitive, and has a team that will listen during growth or even times of frustration. I did a ton of research before selecting this product and am very glad this is the one we chose.

What is your favorite aspect of this product?

General intuitive nature of the system - if you are willing to become a system expert you can do that. End users also find it extremely easy to understand and simplistic for all things in their employee experience from clocking in, taking eLearning, doing on boarding, getting company notifications, and viewing pay stubs. I also really like that Paycor is committed to continued growth.

What do you dislike most about this product?

As our organization rapidly scaled and added complexities, I found the payroll experience specifically related to tax management, to be complicated. Admittedly this could be because of internal team challenges with adding headcount and growing our own team and processes, and Paycor - it certainly was not solely on them. I wished that they had more staff during October - February - with payroll year end work, benefits, enrollment, etc. we found wait times to be long. The Ben Admin far longer to implement than anticipated.I would like to see Paycor use a project management tool for implementations versus just email updated; opportunity here.

What recommendations would you give to someone considering this product?

Make sure you are organized and ready for implementation. Have questions prepared and have pre-work done to make implementation go smoothly. Don't hesitate to ask your Account Manager for additional support during key times, anticipated growth, or if you're looking to dig into or enhance a feature. They are happy to accommodate and open to suggestions.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Caring

Cons

  • Less Efficient Service

Sylvia H.

  • Role: Human Resources
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Disappointing payroll and HR software.

Likeliness to Recommend

1 /10

What differentiates Paycor from other similar products?

Initially one of their big differentiators was a dedicated client service rep for each module. They abandoned that and change their business model over a year ago and it has been a terrible experience since. I do not recommend this company. Run away, they have terrible follow through when experiencing critical issues. The software is riddled with errors, it is not customizable.

What is your favorite aspect of this product?

Right now, nothing.

What do you dislike most about this product?

Too many errors, client services does not have technical expertise to help resolve issues, they do not understand government employers, it is not customizable, it is not user-friendly, too many problems during payroll processing, their benefits adviser module is highly problematic and does not integrate well with payroll, too many manual processes in processing payroll.

What recommendations would you give to someone considering this product?

Set up a lengthy implementation to ensure that there are no errors and do a lot of testing before you go live.

Pros

  • Includes Product Enhancements

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Reliable

Candace M.

  • Role: Human Resources
  • Industry: Utilities
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jun 2021

All-encompassing HCM software

Likeliness to Recommend

10 /10

What differentiates Paycor from other similar products?

Completing various HR tasks on a single dashboard and the ability to generate reports which give HR managers high-level overview of HR practices.

What is your favorite aspect of this product?

The ability to monitor employee hours and use historical data to predict labor costs.

What do you dislike most about this product?

Integration between payroll and benefits/attendance modules is poor

What recommendations would you give to someone considering this product?

It is a all-in-one HRIS system with a modern and intuitive interface and it enables businesses to improve their workforce management.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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