What is Paycor?
Your cloud-based command center, built on client innovation. Paycor provides the foundation for everything you need to manage your people and help you focus on the core of your business.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistancePaycor Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Paycor.
78 Likeliness to Recommend
88 Plan to Renew
1
Since last award
71 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+57 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycor?
Pros
- Respectful
- Performance Enhancing
- Enables Productivity
- Continually Improving Product
Cons
- Under Delivered
- Vendor's Interest First
- Less Effective Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Employee Record
Talent Acquisition
Payroll Administration
Position Management
Talent Management
Time and Attendance
Workforce Planning
Compensation Management
Performance Management
Benefits Administration
Learning and Development
Vendor Capability Ratings
Breadth of Features
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Ease of Implementation
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Paycor Reviews
Mary B.
- Role: Human Resources
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2022
Best HCM for mid size companies
Likeliness to Recommend
What differentiates Paycor from other similar products?
Paycor is investing in the continued growth of the platform and ensuring all sides talk to one another. I really like that the tool is an end to end HCM from recruiting to retirement. The system has an abundance of capabilities, is very intuitive, and has a team that will listen during growth or even times of frustration. I did a ton of research before selecting this product and am very glad this is the one we chose.
What is your favorite aspect of this product?
General intuitive nature of the system - if you are willing to become a system expert you can do that. End users also find it extremely easy to understand and simplistic for all things in their employee experience from clocking in, taking eLearning, doing on boarding, getting company notifications, and viewing pay stubs. I also really like that Paycor is committed to continued growth.
What do you dislike most about this product?
As our organization rapidly scaled and added complexities, I found the payroll experience specifically related to tax management, to be complicated. Admittedly this could be because of internal team challenges with adding headcount and growing our own team and processes, and Paycor - it certainly was not solely on them. I wished that they had more staff during October - February - with payroll year end work, benefits, enrollment, etc. we found wait times to be long. The Ben Admin far longer to implement than anticipated.I would like to see Paycor use a project management tool for implementations versus just email updated; opportunity here.
What recommendations would you give to someone considering this product?
Make sure you are organized and ready for implementation. Have questions prepared and have pre-work done to make implementation go smoothly. Don't hesitate to ask your Account Manager for additional support during key times, anticipated growth, or if you're looking to dig into or enhance a feature. They are happy to accommodate and open to suggestions.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Caring
Cons
- Less Efficient Service
Sylvia H.
- Role: Human Resources
- Industry: Government
- Involvement: End User of Application
Submitted Jun 2021
Disappointing payroll and HR software.
Likeliness to Recommend
What differentiates Paycor from other similar products?
Initially one of their big differentiators was a dedicated client service rep for each module. They abandoned that and change their business model over a year ago and it has been a terrible experience since. I do not recommend this company. Run away, they have terrible follow through when experiencing critical issues. The software is riddled with errors, it is not customizable.
What is your favorite aspect of this product?
Right now, nothing.
What do you dislike most about this product?
Too many errors, client services does not have technical expertise to help resolve issues, they do not understand government employers, it is not customizable, it is not user-friendly, too many problems during payroll processing, their benefits adviser module is highly problematic and does not integrate well with payroll, too many manual processes in processing payroll.
What recommendations would you give to someone considering this product?
Set up a lengthy implementation to ensure that there are no errors and do a lot of testing before you go live.
Pros
- Includes Product Enhancements
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Reliable
Candace M.
- Role: Human Resources
- Industry: Utilities
- Involvement: Initial Implementation
Submitted Jun 2021
All-encompassing HCM software
Likeliness to Recommend
What differentiates Paycor from other similar products?
Completing various HR tasks on a single dashboard and the ability to generate reports which give HR managers high-level overview of HR practices.
What is your favorite aspect of this product?
The ability to monitor employee hours and use historical data to predict labor costs.
What do you dislike most about this product?
Integration between payroll and benefits/attendance modules is poor
What recommendations would you give to someone considering this product?
It is a all-in-one HRIS system with a modern and intuitive interface and it enables businesses to improve their workforce management.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing