What is Paycom?

Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Our Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.

Company Details

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Awards & Recognition

Paycom won the following awards in the Payroll category

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Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycom.

84 Likeliness to Recommend

1
Since last award

93 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

3% Negative
5% Neutral
92% Positive

Pros

  • Friendly Negotiation
  • Security Protects
  • Transparent
  • Helps Innovate

Feature Ratings

Average 85

Compensation Management

88

Time and Attendance

86

HR Systems Interface

86

Direct Deposit

85

Benefits Calculation

85

Tax Form Preparation

85

Vacation and Leave Tracking

83

Taxation Deduction

83

Accounting Systems Interface

83

Retirement Plan Tracking

81

Self Service Portal

80

Vendor Capability Ratings

Average 83

Ease of Implementation

85

Quality of Features

85

Breadth of Features

85

Ease of Data Integration

85

Business Value Created

84

Availability and Quality of Training

83

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Vendor Support

81

Ease of Customization

80

Paycom Reviews

  • Role: Human Resources
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2024

it can be expensive, but customer service is great

Likeliness to Recommend

6 /10

Pros

  • Unique Features
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

Alan S.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

A Great Employee Self-Service Model

Likeliness to Recommend

8 /10

What differentiates Paycom from other similar products?

Paycom is an extensive payroll. It streamlines all the steps involved in payroll such calculation of taxes, deductions, and deposits. It assists the employees in monitoring their payroll data. This reduces our burden on the organization. It is complete software in every way. Its “Employee Self-service” model differentiates itself from its competitors in the market. It empowers the employee to manage their data which includes tax filings, time tracking, and enrollment directly into the system by enhancing its accuracy. Furthermore, it prioritizes automation and compliance to keep the business up-to-date and minimize the risks.

What is your favorite aspect of this product?

Again its Employee Self-Service feature which makes it different from others is my favorite one. This feature increases the efficiency of the work making the process of payroll more transparent and smooth. To give the power to employees to look after their payroll process, not only reduces the burden of businesses but also increases efficiency. It is a unique approach that generates a more user-friendly payroll management experience.

What do you dislike most about this product?

It gives a complete roadmap to its users about its usage. However, sometimes, it becomes difficult to deal with small enterprises. Someone, having less knowledge about its functionality sometimes comes across hurdles. So, training is a prerequisite to sorting out such issues and experiencing good results.

What recommendations would you give to someone considering this product?

Paycom is the ideal choice for all businesses, mid-sized to large. Businesses that demand an all-in-one solution for payroll should go for it without any second thought. Especially, if you want to streamline the management of employees through self-service. It provides comprehensive strategies for employees to monitor the payroll process. However, initial training must be given for smoothness.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features

nidhi s.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Best For Employees Payroll Management

Likeliness to Recommend

8 /10

What differentiates Paycom from other similar products?

Easily Track and manage the payroll expense.

What is your favorite aspect of this product?

Performance management of all team members.

What do you dislike most about this product?

In my journey with Paycom, I have nothing to dislike in it.

What recommendations would you give to someone considering this product?

Highly recommended to everyone considering a purchase.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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