Outreach Logo
Outreach Logo
Outreach Corporation

Outreach

Composite Score
8.6 /10
CX Score
8.5 /10
Category
Outreach
8.6 /10

What is Outreach?

Outreach gives sales leaders a complete picture of the entire sales cycle so they can increase deal velocity, pipeline conversion, and rep productivity. At the same time, sellers have all of the capabilities and insights they need to build pipeline, run meetings, navigate buying committees, and manage deals to close.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Outreach won the following awards in the Sales Engagement Platforms category

Filter By

Outreach Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Outreach.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Outreach?

3% Negative
5% Neutral
92% Positive

Pros

  • Respectful
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 87

E-Mail Campaign Management

94

Workflow Automation

89

E-Mail Integration

88

Call Management

87

Sales Analytics

87

CRM Integration

87

Omnichannel Campaign Management

86

Dialer Integration

84

Pipeline Management

84

Next-Best-Action Recommendations

84

Internal Sales Collaboration

82

Vendor Capability Ratings

Average 81

Quality of Features

85

Business Value Created

85

Product Strategy and Rate of Improvement

84

Breadth of Features

84

Ease of Implementation

82

Ease of IT Administration

81

Ease of Data Integration

80

Ease of Customization

79

Availability and Quality of Training

79

Vendor Support

78

Usability and Intuitiveness

78

Outreach Reviews

Zachary M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Has all the features you want in a CRM

Likeliness to Recommend

9 /10

What differentiates Outreach from other similar products?

I think the best part of Outreach is the analytics. They give very good explanation and display of the statistics. You also can filter and maneuver the statistics to best fit your analysis

What is your favorite aspect of this product?

I like the integration with salesforce since it is easy to upload and complete your prospecting with prospects.

What do you dislike most about this product?

Sometimes it isn't clear how to fix some issues with Outreach and it is a slow process to get it fixed.

What recommendations would you give to someone considering this product?

Have a clear IT ownership of the product so that you know how to fix the small bugs that come along.

Pros

  • Effective Service
  • Helps Innovate
  • Performance Enhancing
  • Trustworthy

Cons

  • Less Reliable
  • Less Caring
  • Vendor Friendly Policies

Ashley T.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Outreach is THE platform for Sales Enablement!!

Likeliness to Recommend

10 /10

What differentiates Outreach from other similar products?

Outreach has far more data and metric capability than other platforms used for Sales Enablement — this is extremely valuable to anyone leading sales teams and working on sales strategy. The ability to customize sequences is endless, and the automation capabilities are a huge time saver for sales reps.

What is your favorite aspect of this product?

My favorite aspect of this product are the integration capabilities with LeadIQ and Salesforce. This makes it very easy and almost full proof to see what is going on with Target prospects, and other deals in the pipeline.

What do you dislike most about this product?

I don’t have any specific dislikes about this product, but I will say that I think there are a lot of features that may go unused just because sales reps may not know those features are available. Especially if they enter onto a sales team that is already using outreach, and does not have an onboarding session with an Outreach customer service rep but rather someone from their own company.

What recommendations would you give to someone considering this product?

I would recommend that someone take 10 to 15 minutes to meet with someone from outreach went over there first introduced to the product, and also meet with other people on their team, and ask the best way to utilize the product and features for the desired result

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jacob M.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Outreach is essential to the success of sales

Likeliness to Recommend

10 /10

What differentiates Outreach from other similar products?

Outreach's reporting and sequences rules differentiate it from every other product

What is your favorite aspect of this product?

The ability to integrate with so many of our other tools

What do you dislike most about this product?

The fact that I cannot collaborate with my team in order to create sequences

What recommendations would you give to someone considering this product?

Spend time just getting used to everything, and then watch your email replies double!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Outreach Comparisons