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What is Oracle Commerce?
Oracle Commerce is everything you need to succeed in the next era of commerce, now with Retail and B2B in a single SaaS platform. Enable customers to research and buy their products anytime, anywhere. Oracle allows you to provide your customers with a personalized, rich, and consistent experience across all channels.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
2
Since last award
95 Plan to Renew
3
Since last award
80 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Oracle Commerce?
Pros
- Acts with Integrity
- Effective Service
- Trustworthy
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Catalog Management
Order Management
Content Localization
Payment Processing
Retargeting Capabilities
Integrated Search
Order Portal
Reporting and Analytics
Predictive Recommendations
Microsite Management
Content Management
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of Customization
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Product Strategy and Rate of Improvement
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Oracle Commerce Reviews
praneeth k.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2021
Great product, fits B2B better
Likeliness to Recommend
What differentiates Oracle Commerce from other similar products?
It is way nimbler than most commerce products. Its simplicity makes it better fit for B2B. CPQ,OCC,Subscription cloud seamlessly integrate with each other with minimal effort and facilitate an ecosystem for modern commerce. The improvement of Oracle commerce has been quite significant in an year - from bust to boom.
What is your favorite aspect of this product?
The ecosystem of CPQ, OCC and subscription cloud and the newere OSF framework in a development standpoint.
What do you dislike most about this product?
I encountered some database level bugs which were a pain and needed assistance from Oracle.
What recommendations would you give to someone considering this product?
It is a great product for the B2B world. Also fits the B2C world seamlessly. There is no need to hire specialist developers. Strong Javascript or React resources could get most things up and running
Pros
- Continually Improving Product
- Inspires Innovation
- Client Friendly Policies
- Fair
Antoine C.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Aug 2021
The value received exceeds the price!
Likeliness to Recommend
What differentiates Oracle Commerce from other similar products?
Oracle provides a B2B platform that consolidates your sales effort. With a streamlined and simple-to-use application, any organization small to large could find amazing use.
What is your favorite aspect of this product?
I enjoy most the Workspace feature, where at your fingertips you have priority lead data information for a highly likely win rate. This puts you ahead of the competition that provides a competitive edge on the market!
What do you dislike most about this product?
At times you'd like to customize your data windows to a further degree.
What recommendations would you give to someone considering this product?
I recommend anyone considering the use of Oracle CX reach out to their free customer service line and have all of your questions answered. Their team is very knowledgeable and helpful to get you the information you need.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Effective Service
Cons
- Less Efficient Service
- Wastes Time
Muhammad S.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2021
All in One - Ecommerce Solution
Likeliness to Recommend
What differentiates Oracle Commerce from other similar products?
It really has numerous features, including a friendly user interface, easy integration, catalogue management, secure payment processing, and regular updates make it unique.
What is your favorite aspect of this product?
A. Data Security B. Customization as per requirement C. Order and Catalog management D. Ability to deal with large data E. Accessibility F. Reliability
What do you dislike most about this product?
A. Higher Pricing B. Lack of regular updates C. Analytics issue
What recommendations would you give to someone considering this product?
Recommended, as it has numerous advanced features, ability to handle large data, secure payment processing, and real-time result, price is higher as compared to others but overall perfect.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Efficient Service
