What is OpenText APM?
OpenText™ (formerly Micro Focus APM) Application Performance Management (APM) Solutions allow you to isolate problems real-time for all of your applications whether on-premise, cloud, or mobile. OpenText APM Solutions are also available with a flexible delivery model to best fit your needs. Choose from any combination of on-premise, SaaS, or hybrid to suit your existing platform and business model.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
1
Since last award
99 Plan to Renew
80 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love OpenText APM?
Pros
- Enables Productivity
- Efficient Service
- Respectful
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Enterprise Cloud Platform Support
Non-Commodity Operating Systems
Application Discovery
Domain-Centric AI/ML
Domain-Agnostic AI/ML
Scalability
Transaction Request Performance
Application Request Tracing
Server Monitoring
Synthetic Monitoring (RUM)
Error Reporting
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Breadth of Features
Business Value Created
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Ease of Data Integration
Availability and Quality of Training
OpenText APM Reviews
Brienna-IOSH C.
- Role: Public Sector
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Jun 2022
Make work environment effective with this tool.
Likeliness to Recommend
What differentiates OpenText APM from other similar products?
It is an incredible tool that meets our needs as well as those of our vendors. It can uncover faults that others can't see, and that we can audit the program at any point in its lifespan. Its digitalization and collaborative capabilities are particularly impressive.
What is your favorite aspect of this product?
It's simple to set up everything, all you have to do is input your test automation data. This is a one-of-a-kind software with all of the features and functions. We've been more attentive in monitoring vital business services, and it works with nearly all standards. It contains a variety of sensors for monitoring various types of applications, and attaching all monitoring to an individual business solution or application program is a fairly simple process.
What do you dislike most about this product?
It offers a relatively restricted spectrum of connectivity with a variety of third-party software packages, as well as compatibility with non-Micro Focus products. Programming is difficult and may be irritating at times, aside from being easy to handle and the need to increase search capabilities.
What recommendations would you give to someone considering this product?
Application procedure and rapid responses will meet customer expectations, and all apps will have the finest monitoring performance. There really is no coding required, making it ideal for non-programming users. The statistics are simple to read and comprehend, and they may be presented to the customer. Without a doubt, it is a highly recommended tool.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
Sherlonda P.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Jun 2022
Exceptional tool for monitoring
Likeliness to Recommend
What differentiates OpenText APM from other similar products?
Micro Focus Business Process Monitoring (BPM) is program tracking software that is meant to continuously and regularly monitor management system in order to detect performance bottlenecks before they impact users. We've been using it for over a year and it's provided us with a slew of unexpected benefits. It's a pretty useful tool.
What is your favorite aspect of this product?
Micro Focus Business Process Monitor has a panel view that looks and feels pleasant and contains all of the needed data. There are few things that can be done quickly and easily, such as opening new tickets. The most significant aspect is that it rapidly creates shortcuts for these, which will increase efficiency and is based on user interface characteristics.
What do you dislike most about this product?
The worst aspect of this application is its support staff; they are often not available when we need help, and the tool's integrations are inadequate, necessitating a lot of customization. Due to the fact that it is dependent on the cloud, there is also some lag throughout operation.
What recommendations would you give to someone considering this product?
Micro Focus Business Process Monitor has been a major boon on the application platform in terms of understanding website visitors, performing interactions, and configuring third-party tools that are assisting us in improving UI and providing the best remedy for altercation and incident handling processes. In addition, we may manage client inventories in accordance with the contract.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
- Role: Consultant
- Industry: Transportation
- Involvement: End User of Application
Submitted Jun 2022
Big up with real-time monitoring of our servers.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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