What is Navan?
Navan (formerly TripActions) is the all-in-one super app that makes travel easy so you can focus on being there, not getting there. Say goodbye to spending hours on the phone trying to change your flight or saving stacks of receipts to manually input expenses.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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96 Likeliness to Recommend
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Navan?
Pros
- Reliable
- Transparent
- Enables Productivity
- Security Protects
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Notifications/Alerts/Updates
Bank/Credit Card Integration
Self-Service
Policy Configuration/Implementation
Expense Management
AI Driven Personalization
Mobile
Savings Optimization
Travel and Accommodation Booking
Risk Management
Sustainability Reports
Vendor Capability Ratings
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Ease of Implementation
Business Value Created
Vendor Support
Product Strategy and Rate of Improvement
Breadth of Features
Quality of Features
Availability and Quality of Training
Navan Reviews
Austin C.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2022
Super easy to use, always know where to be!
Likeliness to Recommend
What differentiates Navan from other similar products?
No bugs! Super easy to use.
What is your favorite aspect of this product?
I get alerts about my trip and it is always very clear on the status of my trip.
What do you dislike most about this product?
They send a lot of emails.
What recommendations would you give to someone considering this product?
Do it! You won't regret using this product for your organization.
Pros
- Helps Innovate
- Inspires Innovation
- Caring
- Saves Time
Michael K.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: Business Leader or Manager
Submitted Jun 2022
Highly efficient business trip planning &expensing
Likeliness to Recommend
What differentiates Navan from other similar products?
The mobile app is flawlessly designed and interacts seamlessly with our expense report software. I have never had any issue with it validating my club points with airlines, car rentals, or hotel chains. It has excellent notification features to ensure nothing is missed when I'm on my business trips.
What is your favorite aspect of this product?
The mobile app is both convenient and efficient. I love how user friendly it is, and how it organizes my schedule and integrates into my work calendar to ensure my team knows my activities when I'm on the road.
What do you dislike most about this product?
It can sometimes be a hassle to get in touch with tech support when I have an issue.
What recommendations would you give to someone considering this product?
Figure out what you are going to do with the hours you'll save with planning your work travel schedule. Ensure your IT team links their expensing features to whatever expense software you're using for even easier use.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Gary C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Vendor Selection and Purchasing
Submitted May 2022
Trip actions is my go for all my travel needs
Likeliness to Recommend
What differentiates Navan from other similar products?
Easy to manage multiple trips and expense reimbursements are fast.
What is your favorite aspect of this product?
I love having one site to manage and go to for all of my travel needs, car, air hotel. I find myself always checking in trip actions for where I'm supposed to be and where I'm staying. I like renaming and managing each trip individually. I usually have 4-6 trips planned at any one time trip actions allows me to quickly access needed trip information at any time.
What do you dislike most about this product?
I would like to see a drop down for the time for the rental car pickup and drop off. The slide bar is a pain.
What recommendations would you give to someone considering this product?
Since I book and manage all of my own travel this site has allowed me to become much more efficient in managing my trips. I have seen a direct correlation between a more efficient travel management and increased sales!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
