What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Granular Access Management
Integration With Productivity Tools
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.6
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Chirag G.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted May 2024
All Inclusive Collaboration Tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It has in built features such as visio and document sharing, which other products dont.
What is your favorite aspect of this product?
The amount of integrations it has and the superior level of features in the program is amazing. It makes my work life very productive as I dont have to switch between apps, messaging, meetings, editing documents collaboratively- all is in one place.
What do you dislike most about this product?
Sometimes the new updates are a hassle, on each launch it asks if I want to switch to old teams or new teams.
What recommendations would you give to someone considering this product?
If you're an avid user of microsoft suite, this a very nice program for you, as it has all the necessary features to make your work easier.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Michael F.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: Business Leader or Manager
Submitted May 2024
Very great collaboration tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Broad features
What is your favorite aspect of this product?
Easy to use
What do you dislike most about this product?
Crashes sometimes
What recommendations would you give to someone considering this product?
Just try it out
Pros
- Altruistic
- Appreciates Incumbent Status
- Reliable
- Trustworthy
- Role: Consultant
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted May 2024
expensive but a must-have tool for business value
Likeliness to Recommend
Pros
- Enables Productivity
- Trustworthy
- Inspires Innovation
- Respectful
Cons
- Less Caring
- Security Frustrates