What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Conferencing Call in Bridge
Keyboard Mouse Control
File Transfer
Audio Controls
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.6
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted May 2024
A Comprehensive review of Microsoft Teams
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Unique Features
Het P.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Best User Interface but lacks some AI features
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams is providing secure audio video services which better than slack
What is your favorite aspect of this product?
User interface is convenient and provides ease of use.
What do you dislike most about this product?
Instant messaging sometimes doesn't react quickly, as it hangs on sometimes
What recommendations would you give to someone considering this product?
Better reliability so please considering purchasing this product.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Rahul C.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted May 2024
Thoughtful Product !
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Pretty Straightforward and easy to use.
What is your favorite aspect of this product?
Easy to use interface. Video call quality is very good.
What do you dislike most about this product?
No major dislikes. But one downside is that it only goes well with Microsoft stack.
What recommendations would you give to someone considering this product?
If your organization uses Microsoft stack, I think it's a no brainer to use this software. Else, you can compare it with competition and then make decision.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Inspires Innovation