What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Reliable
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
File Sharing Collaboration
Mobile App
Calendars
Employee Engagement
Employee Directory
Task Management
Networked Enterprise
Document Management
Interactive Organizational Chart
Virtual Offices
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.8
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Business Instant Messaging - Enterprise
Score 8.7
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Web and Video Conferencing - Enterprise
Score 8.7
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Microsoft Teams Reviews
Sam P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2020
priceless support and security from microsoft
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
teams offered comprehensive package that was integrated into our existing systems
What is your favorite aspect of this product?
The integration with SharePoint and office 365 tools is really awesome
What do you dislike most about this product?
Screen sharing can be glitchy if you are trying to conduct a meeting using the web browser, overall video conference and screen sharing need improvements
What recommendations would you give to someone considering this product?
Teams has been an asset to the company during our transition from working in the office to working remotely from home
Pros
- Reliable
- Enables Productivity
- Unique Features
- Efficient Service
Krista M.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Nov 2020
Fantastic Product. easy to use and adopt.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Integrates easily with Office and is under the umbrella of Sharepoint - endless opportunities.
What is your favorite aspect of this product?
Collaboration
What do you dislike most about this product?
Occasionally its laborious for external users to join sharepoint groups
What recommendations would you give to someone considering this product?
Go for It!! You won't regret it.
Pros
- Helps Innovate
- Continually Improving Product
- Respectful
- Client Friendly Policies
Cons
- Less Caring
David H.
- Role: C-Level
- Industry: Construction
- Involvement: End User of Application
Submitted Oct 2020
Effective product in project execution
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It’s various integrated features that allows a users’ work flow to continue in a team setting.
What is your favorite aspect of this product?
Document sharing, task sharing and most importantly, group calling with screen sharing.
What do you dislike most about this product?
The notification system is not quite effective all around. When it comes to receiving messages it’s great, but when documents and other changes made in a team group are executed, it does not notify effectively the specific change.
What recommendations would you give to someone considering this product?
It’s a great tool when it comes to communication but does a greater job in collaborating with your team in reviewing projects visually.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing