What is Microsoft Authenticator?
Conveniently and securely sign in to all your online accounts using multifactor authentication, passwordless sign-in or password autofill with Microsoft Authenticator. With this free app, you can sign in to your personal or work/school Microsoft account without using a password. You’ll use a fingerprint, face recognition, or a PIN for security.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
99 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Authenticator?
Pros
- Reliable
- Efficient Service
- Trustworthy
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
OTP Authentication
Multi-Device Protection
Email Authentication
Browser Push Notifications
Biometrics Authentication
Role-Based Multi-Factor Authentication
Hard Token Authentication
Role and User Management
Integration APIs
Dashboards, Analytics and Reporting
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Availability and Quality of Training
Microsoft Authenticator Reviews
Andrew D.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2023
Technologically modern product with room to grow!
Likeliness to Recommend
What differentiates Microsoft Authenticator from other similar products?
Positively, Microsoft Authenticator integrates state of the art authentication methods with the latest hardware (mobile devices, desktops, laptops, tablets) and software to create a safe, reliable experience. Negatively, Microsoft Authenticator lacks biometric authentication in some web browsers, and its "Stay logged in?" feature does not satisfy.
What is your favorite aspect of this product?
I love that Microsoft Authenticator allows my MacBook to push OTP to my browser in order to streamline the authentication process!
What do you dislike most about this product?
Microsoft Authenticator's "Stay logged in?" feature does not work very well. In fact, I rarely stay logged in when I attempt to use this feature, and it becomes bothersome and time consuming.
What recommendations would you give to someone considering this product?
If you are utilizing Microsoft Office for your company or organization, go ahead and purchase Microsoft Authenticator! The integration is smooth, and the vendor seems dedicated to improving their products.
Pros
- Continually Improving Product
- Reliable
- Helps Innovate
- Trustworthy
Cons
- Security Frustrates
- Less Productive
- Less Performance Enhancing
Edem Aurelius K.
- Role: Industry Specific Role
- Industry: Banking
- Involvement: End User of Application
Submitted Jul 2023
Very secure, convenient with multi-factor options
Likeliness to Recommend
What differentiates Microsoft Authenticator from other similar products?
Definitely its Integration with Microsoft 365
What is your favorite aspect of this product?
The multi-factor authenticator options and definitely its integration with various products and services.
What do you dislike most about this product?
Not much to dislike but there are some compatibility issues with certain applications
What recommendations would you give to someone considering this product?
Keep the app updated often.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
John R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
Security made easy
Likeliness to Recommend
What differentiates Microsoft Authenticator from other similar products?
It is better, because it comes from the manufacturer of our operating systems and most of the office apps. All integrated with no extra effort
What is your favorite aspect of this product?
The integration is very easym, since it is already built in
What do you dislike most about this product?
The app, sometimes is not as friendly as we can expect
What recommendations would you give to someone considering this product?
It can give you a great partner for security for your company, just go ahead and set it up with the Microsoft suite
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time