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ManageEngine AssetExplorer Logo
ManageEngine

ManageEngine AssetExplorer

7.7 /10
Category
ManageEngine AssetExplorer
7.7 /10

What is ManageEngine AssetExplorer?

ManageEngine AssetExplorer is a web-based IT Asset Management (ITAM) software that helps you monitor and manage assets in your network from Planning phase to Disposal phase. AssetExplorer provides you with a number of ways to ensure discovery of all the assets in your network. You can manage software & hardware assets, ensure software license compliance and track purchase orders & contracts - the whole nine yards! AssetExplorer is very easy to install and works right out of the box.

Company Details


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Awards & Recognition

ManageEngine AssetExplorer won the following awards in the Software Asset Management category

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ManageEngine AssetExplorer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ManageEngine AssetExplorer.

86 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ManageEngine AssetExplorer?

7% Negative
0% Neutral
93% Positive

Pros

  • Respectful
  • Security Protects
  • Altruistic
  • Trustworthy

Feature Ratings

Average 86

Software Inventory Management

91

Analytics and Reporting

89

Data Center Analytics

88

Audit Scheduling and Management

88

End to End Lifecycle Management

87

Integration with IT Systems

86

Software Recognition Library

86

Integrated Discovery

85

Contract Management

85

License Compliance Tracking

82

Cloud License Management

82

Vendor Capability Ratings

Average 85

Ease of IT Administration

88

Breadth of Features

88

Business Value Created

88

Ease of Implementation

88

Quality of Features

87

Ease of Data Integration

87

Vendor Support

87

Availability and Quality of Training

85

Usability and Intuitiveness

83

Ease of Customization

83

Product Strategy and Rate of Improvement

76

ManageEngine AssetExplorer Reviews

Joseph F.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Great Product

Likeliness to Recommend

9 /10

What differentiates ManageEngine AssetExplorer from other similar products?

Great support

What is your favorite aspect of this product?

Great product

What do you dislike most about this product?

I love everything

What recommendations would you give to someone considering this product?

I recommend to use ManageEngine.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Prathamesh M.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Good asset management tool

Likeliness to Recommend

9 /10

What differentiates ManageEngine AssetExplorer from other similar products?

It is a great product when it comes to delivering asset management. It has far the best most desirable system interface, password service, remote desktop, and calendar service. The remote desktop service is a secured and efficient tool for working remotely and accessing secured data from any location. The asset management feature also includes a feature which gives a detailed overview of last login, hardware change history, and software installations. These features make ManageEngine AssetExplorer a unique tool, very different from its competitors. It is a highly effective tool in large organizations.

What is your favorite aspect of this product?

The remote control capabilities is my favorite aspect of this product. It is highly functional and provides a breadth of features that allows my team to remote access end users machine by connecting to their active sessions and actively working on their system. This makes it quicker to respond to their issues and effective to work on their machines. This feature has made our department more responsive to issues and we are able to find solution to multiple issues happening at same time.

What do you dislike most about this product?

There is an record merging issue, it is hard to merge multiple records of customers belonging to the same issue. This leads to functional problem in tracking the issues. If records are merged if would be easy to search back on those record to track progress of a particular issue. The other issue is with reporting, it is hard to report internal issues with the tool. The customer service team does provide some relief to this issue, but it takes plenty amount to resolve issues.

What recommendations would you give to someone considering this product?

I highly recommend this product to organizations seeking to explore options on asset management. This tool is highly efficient tool on asset management and does provide various services and features to perform various asset management functions. Remote operations capabilities is the turning point for the purchase. Overall, a good tool providing high efficiency and high magnitude of use.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Rabih H.

  • Role: C-Level
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Best Product Ever

Likeliness to Recommend

9 /10

What differentiates ManageEngine AssetExplorer from other similar products?

ManageEngine AssetExplorer is the only flawless software I have ever seen in my life.

What is your favorite aspect of this product?

My favorite thing is the you are able to remotely manage all your IT assets and install any software or update remotely without the need to phislically do one by one.

What do you dislike most about this product?

I like everything about ManageEngine AssetExplorer, and im sure everybody else who has ever used it says the same.

What recommendations would you give to someone considering this product?

I RECOMMEND that you start using this solution as it will benefit you a lot in the long run, they also provide a completely free trail which I suggest you start with.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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