What is Lucidworks Fusion?
Capture and use behavioral signals to surface results that are increasingly relevant to a customer or employee’s intent.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
86 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+69 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Lucidworks Fusion?
Pros
- Fair
- Acts with Integrity
- Respectful
- Reliable
Cons
- Wastes Time
- Inhibits Innovation
- Less Generous
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Optical Character Recognition
Advanced/Faceted search
User interface for search/retrieval
Search Query Parsers
Processing and Indexing
Audio and Video Analytics
Results Sorting
Multi Format Support
Synonyms and Stemming
Content Aggregation
Content Analytics
Vendor Capability Ratings
Business Value Created
Vendor Support
Availability and Quality of Training
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of Customization
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of IT Administration
Quality of Features
Lucidworks Fusion Reviews
- Role: Information Technology
- Industry: Government
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Good for orgs with Limited search experience
Likeliness to Recommend
Pros
- Respectful
- Acts with Integrity
- Continually Improving Product
- Reliable
Cons
- Less Effective Service
- Wastes Time
- Under Delivered
Please tell us why you think this review should be flagged.
- Role: Industry Specific Role
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Feb 2023
Ultimately, they are the best for large business
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
Please tell us why you think this review should be flagged.
Sejal J.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Easy to use, user friendly, security is good
Likeliness to Recommend
What differentiates Lucidworks Fusion from other similar products?
Better usability
What is your favorite aspect of this product?
User friendly
What do you dislike most about this product?
Maintenance could be lower
What recommendations would you give to someone considering this product?
Go for it as it's the best in its class
Pros
- Over Delivered
- Reliable
- Performance Enhancing
- Trustworthy
Cons
- Less Generous
- Slower Product Innovation
- Inhibits Innovation
Please tell us why you think this review should be flagged.
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