What is Lucidchart?
Lucidchart is the intelligent diagramming application that brings teams together to make better decisions and build the future. Quickly visualize your team's processes, systems, and organizational structure. Intelligent diagramming lets you visualize complex ideas faster, clearer and more collaboratively. Lucidchart makes it easy to involve the right people to make the right decisions. Lucidchart allows you to stay focused and sprint forward with purpose. Bring to life the plans that will propel your business.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
94 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Lucidchart?
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Efficient Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Visual Process Design
Process Simulation
Process Automation
Analytics and Reporting
Process Auditing
Collaboration
Process Monitoring and Optimization
Process Model Repository/Content Repository
Commenting
Dashboard
Dynamic Reporting
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Customization
Ease of Data Integration
Quality of Features
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Product Strategy and Rate of Improvement
Lucidchart Reviews
Javier A.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Jun 2022
"Amazingly simple to use!"
Likeliness to Recommend
What differentiates Lucidchart from other similar products?
Lucidchart is better than other programs because it is better priced and easier to use.
What is your favorite aspect of this product?
I had a tight deadline and needed to complete several flowcharts quickly. When it came to creating flowcharts for their trial strategy, Lucidchart was a breeze to use. It was a no-brainer for me to invest in new software as my flow charts became more complex.
What do you dislike most about this product?
Nothing to report thus far! Outstanding user interface as well as tool.
What recommendations would you give to someone considering this product?
Lucidchart is the tool that should be used whenever there is a need for the creation of flowcharts or diagrams.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
Jessica B.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted May 2022
"Convenient and simple to use"
Likeliness to Recommend
What differentiates Lucidchart from other similar products?
it is much easier to use than other programs.
What is your favorite aspect of this product?
The interface of Lucidchart is straightforward and easy to learn. An fantastic tool for producing professional-looking flowcharts and procedures is available here. If you reorganize a process, the connections will remain connected and you may customize the trail of those ties to your preference. I attempted to design a process diagram using Powerpoint, but found it challenging. When I had to reorganize, there were problems. It was a perfect match for our requirements.
What do you dislike most about this product?
I don't like the limitation on the number of actions in a process in the free version of Lucidchart. On the other hand, my firm is a paying client and I believe it is well worth the cost to have them as a customer. If you can get it via your job, do so! In general, I've had a positive experience with the program. It's easy to use and get the gist of.
What recommendations would you give to someone considering this product?
When it comes to cost, Lucidchart is a much better alternative than the competitors. For the most part, Lucid is the most user-friendly and reliable free alternative.
Pros
- Enables Productivity
- Trustworthy
- Unique Features
- Efficient Service
William C.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted May 2022
Takes time to learn but provides lots of features
Likeliness to Recommend
What differentiates Lucidchart from other similar products?
What differentiates Lucidchart from other similar products is that although some products may be the same and offer the same features, Lucidchart goes the extra mile with perfecting table/chart building and solely focusing on this to make sure there are no gaps in what is necessary.
What is your favorite aspect of this product?
The customizability is endless with Lucidchart. I love how there are so many features to personalize and create content on this platform.
What do you dislike most about this product?
Product can be a bit laggy and run slow a lot of the time. It doesn't run as smooth as google products.
What recommendations would you give to someone considering this product?
If google products don't meet your purpose, I would recommend giving Lucidchart a shot to build diagrams.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing