What is LevelEleven?
LevelEleven is a Performance Management Suite for leaders of customer-facing teams to motivate, engage, and coach around key behaviors that drive results. Teams understand goals and activity. Managers coach with consistency using actionable data. Executives have visibility of mission-critical KPIs. Leaders use LevelEleven to transform teams and processes and establish a culture of performance.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
86 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LevelEleven?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboards, Analytics and Reporting
Application Integration
Custom Scorecard Templates
Call Ingestion
Gamification
Coaching Records
Coaching Notes
Collaboration
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
LevelEleven Reviews
Orion C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2022
Great tool for growing sales teams
Likeliness to Recommend
What differentiates LevelEleven from other similar products?
Level 11 covers so many areas at once well enough that you can omit bringing on multiple tools. Gamification, coaching, metrics pacing, goal setting, PIPs, paper trails for HR, etc.
What is your favorite aspect of this product?
The coaching and data clarity were my favorite part. Salesforce has tons of data, but it's not always easy to see it in a way that makes sense. Level 11 makes it crystal-clear what a sales rep needs to do to hit their goal on a daily basis, how to catch up if they're behind, and focus their time more clearly.
What do you dislike most about this product?
The setup process can be a bit clunky at times, but that's pretty much unavoidable when you're working inside of Salesforce
What recommendations would you give to someone considering this product?
Really try to immerse your team in the adoption of the product. If you implement it and hope your team starts using it on their own, you'll likely be disappointed. But once reps start feeling the impact it can have on their organization & personal goals, the light bulb comes on and they're hooked.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Neha G.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Jul 2022
Easy to use
Likeliness to Recommend
What differentiates LevelEleven from other similar products?
Enable better execution of sales and customer success strategy to achieve organizational targets and culture
What is your favorite aspect of this product?
Manage day-to-day sales behaviors with Personalized Scorecard for Reps, Manager Scorecards, Pacing Algorithm, Goal Management, Early Warning System
What do you dislike most about this product?
nothing specific
What recommendations would you give to someone considering this product?
It is faster, really user friendly and with a great possibility of customization.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Rebekah T.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2022
Loved using the product!
Likeliness to Recommend
What differentiates LevelEleven from other similar products?
The gamification aspects
What is your favorite aspect of this product?
The ease of use
What do you dislike most about this product?
Unable to do certain customizations
What recommendations would you give to someone considering this product?
Their sales team is really friendly and helpful
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
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