What is Justworks?
Payroll, benefits, HR and compliance - all in one place. Justworks simplifies your business's back office complexities, so you can work fearlessly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
2
Since last award
100 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Justworks?
Pros
- Respectful
- Reliable
- Continually Improving Product
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Regulatory Compliance
User and Enrollment Management
Self Service Portal
Contributions and Payment Tracking
Claims Management
Payroll Integration
Provider Management
Benefits Administration
Archiving and Reporting
Vendor Capability Ratings
Usability and Intuitiveness
Ease of IT Administration
Ease of Implementation
Quality of Features
Vendor Support
Business Value Created
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Justworks Reviews
Kevin G.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2022
Friendly interface & service that fulfills promise
Likeliness to Recommend
What differentiates Justworks from other similar products?
The interface of the system is smoother and more modern. The delivery of documents at tax time is efficient and easy to use. The administration of the tool has made our CFO more produtive.
What is your favorite aspect of this product?
The storage, access to, and delivery of tax and benefits documents
What do you dislike most about this product?
Don't dislike anything. Justworks has done what it promised to do.
What recommendations would you give to someone considering this product?
Include them in your shortlist for a PEO. They are a credible and trustworthy provider.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
Candace M.
- Role: Human Resources
- Industry: Utilities
- Involvement: Initial Implementation
Submitted Jun 2021
Amazing features that automate business HR tasks
Likeliness to Recommend
What differentiates Justworks from other similar products?
Employee system access with preset rules for self-service. The onboarding process is automated from start to finish.
What is your favorite aspect of this product?
A directory to store important company information. Prebuilt templates used to create and customize reports
What do you dislike most about this product?
We would like easier integration between Justworks and Google calendar
What recommendations would you give to someone considering this product?
The system is ideal for managing the needs of employees, keeping them together and easing the workload on managers and HR officers.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing