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Intuit QuickBooks Logo Award Winner Product Badge
Intuit

Intuit QuickBooks

Composite Score
8.5 /10
CX Score
8.8 /10
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Intuit QuickBooks
8.5 /10

What is Intuit QuickBooks?

QuickBooks is an accounting software package developed and marketed by Intuit. QuickBooks products are geared mainly toward small and medium-sized businesses and offer on-premises accounting applications as well as cloud-based versions[2] that accept business payments, manage and pay bills, and payroll functions

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Awards & Recognition

Intuit QuickBooks won the following awards in the Payroll category

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Intuit QuickBooks Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Intuit QuickBooks.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Intuit QuickBooks?

4% Negative
5% Neutral
91% Positive

Pros

  • Saves Time
  • Respectful
  • Security Protects
  • Trustworthy

Feature Ratings

Average 83

Direct Deposit

86

Accounting Systems Interface

84

Tax Form Preparation

84

Self Service Portal

84

Taxation Deduction

84

Benefits Calculation

82

Vacation and Leave Tracking

81

Time and Attendance

81

Retirement Plan Tracking

80

HR Systems Interface

79

Compensation Management

78

Vendor Capability Ratings

Average 82

Business Value Created

87

Usability and Intuitiveness

85

Ease of Implementation

84

Ease of IT Administration

82

Breadth of Features

82

Ease of Data Integration

82

Quality of Features

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Ease of Customization

79

Availability and Quality of Training

78

Intuit QuickBooks Reviews

Jasmine S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

The Backbone of Our Agency’s Finances

Likeliness to Recommend

9 /10

What differentiates Intuit QuickBooks from other similar products?

Intuit QuickBooks has become our go-to for managing finances in the chaos of running a marketing agency. It doesn’t just handle accounting—it simplifies it, giving us tools to track expenses, manage invoices, and monitor cash flow with ease. For a team focused on creative campaigns, having such an intuitive financial platform feels like having an accountant on speed dial.

What is your favorite aspect of this product?

The real-time dashboard is a standout—it gives us a clear snapshot of where our money is coming from and where it’s going. Customizable invoices are another win, letting us add our branding for a professional touch. The integration with our bank accounts makes reconciling transactions nearly automatic. And the mobile app? Perfect for submitting expenses on the fly when we’re out meeting clients or attending conferences.

What do you dislike most about this product?

Nothing at all.

What recommendations would you give to someone considering this product?

I’d recommend QuickBooks to any agency that wants to streamline finances without a steep learning curve. It’s a must-have for keeping your business on track while staying creative.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Pablo Rafael P.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

"User-friendly but limited scalability."

Likeliness to Recommend

10 /10

What differentiates Intuit QuickBooks from other similar products?

Intuit QuickBooks stands out for its user-friendly interface, seamless accounting integration, and strong support for small to medium-sized businesses.

What is your favorite aspect of this product?

My favorite aspect of Intuit QuickBooks is its simplicity and ease of use, especially for managing finances and payroll with minimal accounting expertise.

What do you dislike most about this product?

The biggest downside of Intuit QuickBooks is its limited scalability; it may lack advanced features for larger or more complex businesses.

What recommendations would you give to someone considering this product?

Integrate with Other Tools: QuickBooks integrates with many third-party apps, so explore these to automate tasks like invoicing, inventory, and time tracking. Choose the Right Plan: QuickBooks offers various plans. Assess your needs carefully to avoid overpaying for features you may not use. Stay Current on Updates: QuickBooks regularly adds features and security enhancements, so make sure your software is up-to-date for optimal performance.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Effective Service

Elisha S.

  • Role: Operations
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Great functionality, but needs offline access.

Likeliness to Recommend

9 /10

What differentiates Intuit QuickBooks from other similar products?

User-Friendly Interface: Intuitive and easy to use, even for those without a strong accounting background, reducing the learning curve.

What is your favorite aspect of this product?

comprehensive integration capabilities. It seamlessly connects with a wide range of third-party apps and services, enhancing its functionality and making it adaptable to various business needs.

What do you dislike most about this product?

One of the main drawbacks of Intuit QuickBooks is its limited offline functionality. Currently, you need an internet connection to access and work on your data, which can be inconvenient for users who need to work remotely or in areas with unreliable internet access.

What recommendations would you give to someone considering this product?

Take Advantage of Integrations: Utilize its seamless integration with third-party apps to enhance functionality and streamline your workflows.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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