Infor HCM

What differentiates Infor HCM from other similar products?

Infor's Customer Experience Suite, an integrated information marketing management software that combines Infor Omni-Channel Campaign Management, Infor Customer relationship management, Infor Enable Price Quote, Infor Marketing Strategic Planning, and Infor Communication Advisor into a single end-to-end EMM platform, is built around Infor Omni-Channel Campaign Management, which goes beyond being a cross-channel campaign platform designed on its own.

What is your favorite aspect of this product?

I adore how Infor Omni Channel Campaign Management allows us to be consistent and open with our staff. To keep track of all of our jobs, we used too many worksheets and manila folders, which frequently went missing and required workers to search the office for the lost files.

What do you dislike most about this product?

It takes some getting used to at first. It becomes simpler once you can find your tabs and the data you're searching for. I occasionally feel as though I'm having performance problems when using this, but I'm not exactly sure if that is really related to the software.

What recommendations would you give to someone considering this product?

The tool's monitoring and comparing capabilities between different data threads are excellent and simple to emulate. Before this tool, it was a little challenging to solve problems relating to market patterns in terms of anticipated traffic and visitor counts across multiple business platforms

What differentiates Infor HCM from other similar products?

It is an excellent tool for personalizing and having a smooth customer and visitor experience is Infor Omni-Channel Campaign Management. It is also very simple to customize in great detail and works well with interaction with other apps. Additionally, it's quite easy to grasp and use the user interface.

What is your favorite aspect of this product?

We appreciate the ability to design our own workflows, implement custom form requests that automatically produce tasks, plan using the calendar feature, and divide work into several workspaces. The benefits of being able to track start dates and finish dates are also highly beneficial, but they won't be realized for a year or two until all have been used continuously.

What do you dislike most about this product?

The data structure requires a bit of slow and unintuitive clicking, opening numerous windows or tabs only to delete or modify files. When it relates to updating and replying to task items, it is also highly dependable.

What recommendations would you give to someone considering this product?

This product is widely used throughout our firm, from vendors to end users to managerial level as well. This technique works well in the retail sector where there are a lot of customers and visitors and where a lot of data is constantly being evaluated and reported by many sources.

What differentiates Infor HCM from other similar products?

With CloudSuite HCM, we are able to organize everything that our company need into categories that make sense, which means that we have never had any trouble locating anything on the site. CloudSuite is unique.

What is your favorite aspect of this product?

This software's data security prevents breaches. This tool allows revision management, so users may monitor customer demands and alter their business model as needed. This application can manage several channels and shops without the need for additional software, reducing system load and speeding up the process.

What do you dislike most about this product?

Many people can't utilize the application. This application doesn't enable email marketing, making things harder and slower. Because the site lacks CRM aspects, users must travel elsewhere to finalize the deal, which is problematic.

What recommendations would you give to someone considering this product?

If you have the financial flexibility, this might be a wonderful choice for you to consider. If you're just getting started, there are probably better choices for you, but if you've been in business for a while, this might be an excellent place to begin exploring your alternatives. If you are able to do so, it is in your best interest to continue down this path until you are in a position to invest in something more suitable.