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Infor EzRMS Logo
Infor (US), LLC

Infor EzRMS

6.9 /10
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Infor EzRMS
6.9 /10

What is Infor EzRMS?

Easily manage revenue and yield with automated forecasts and recommendations across properties

Company Details

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Awards & Recognition

Infor EzRMS won the following awards in the Hotel Revenue Management System category

Infor EzRMS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Infor EzRMS.

86 Likeliness to Recommend

1
Since last award

100 Plan to Renew

71 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Infor EzRMS?

0% Negative
7% Neutral
93% Positive

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Caring

Cons

  • Under Delivered

Feature Ratings

Average 81

Integration

91

Multi-Property Support

88

Channel Management

86

Customer Segmentation

82

Reporting

82

Demand Forecasting

82

Group Management

79

Multi-Language Support

79

Events and Promotions

79

Availability Controls

79

Data Visualization

77

Vendor Capability Ratings

Average 79

Ease of Data Integration

88

Ease of IT Administration

84

Ease of Implementation

83

Quality of Features

82

Vendor Support

79

Breadth of Features

77

Product Strategy and Rate of Improvement

77

Ease of Customization

76

Business Value Created

75

Usability and Intuitiveness

74

Availability and Quality of Training

70

Infor EzRMS Reviews

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2022

Hard skills, good forecasting

Likeliness to Recommend

9 /10

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Saves Time

Tarwinder B.

  • Role: C-Level
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

One of the best product for Upper upscale brands !

Likeliness to Recommend

8 /10

What differentiates Infor EzRMS from other similar products?

Integration with opera is very stable & strong. Easy to train and use. Very good for budget and mid segment hotels. Data can be easily extracted into excel.

What is your favorite aspect of this product?

Demand forecasting

What do you dislike most about this product?

-Do not allow work flows to be created for various RM levels that help standardise usage. This feature should be available for organisation who want to create basic workflows and monitor usage. - Not many reports be pushed to emails automatically. - Mobile app needs more functionality and ease of use. - Alerts, Reminders and Corporate / GM level monitor should be available. - A low cost variant should be available for budget segment hotels.

What recommendations would you give to someone considering this product?

Would definitely recommend this product if the hotel is mid sized and does not have very complex operations. The basic modules are excellent to start with.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Respectful

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First
  • Less Friendly Negotiation
  • Role: Student Academic
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2021

Excellent product for hotel Revenue Managers

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service

Cons

  • Under Delivered

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