iCIMS Talent Cloud
7.0 /10

What is iCIMS Talent Cloud?

iCIMS is the talent cloud company that empowers organizations to attract, engage, hire, and advance the right talent that builds a diverse, winning workforce. iCIMS accelerates transformation for a community of approximately 4,000 customers, including 40 percent of the Fortune 100. The iCIMS Talent Cloud delivers enterprise hiring solutions across every stage of the talent journey.

Company Details


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Awards & Recognition

iCIMS Talent Cloud won the following awards in the Applicant Tracking Systems - Enterprise category

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iCIMS Talent Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on iCIMS Talent Cloud.

81 Likeliness to Recommend

1
Since last award

100 Plan to Renew

72 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+61 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love iCIMS Talent Cloud?

6% Negative
6% Neutral
88% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Security Protects
  • Reliable

Cons

  • Wastes Time
  • Vendor Friendly Policies
  • Less Fair

Feature Ratings

Average 81

Candidate Experience Surveys

92

User Permissions

86

Customized Job Postings

85

Candidate Application Process

83

Employee Referrals

81

Analytics and Reporting

81

Integration APIs

77

Onboarding and Training

77

AI Capabilities

75

Mobile

65

Vendor Capability Ratings

Average 78

Ease of Implementation

84

Ease of Data Integration

83

Breadth of Features

81

Availability and Quality of Training

80

Quality of Features

80

Ease of IT Administration

79

Business Value Created

77

Vendor Support

75

Ease of Customization

75

Product Strategy and Rate of Improvement

73

Usability and Intuitiveness

70

iCIMS Talent Cloud Reviews

Drew L.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Great customization, First level support not great

Likeliness to Recommend

9 /10

What differentiates iCIMS Talent Cloud from other similar products?

The ability to customize the platform to have it do whatever it is that you want.

What is your favorite aspect of this product?

As we grow as a business and processes change, our TA strategy and communications can remain consistent but also change quickly

What do you dislike most about this product?

The first level support ticket creation system is not great. iCIMS moved to an offshore model roughly 18 months ago, where you can no longer call in and fix your problem on the phone with support. A ticket is created and some issues can take awhile to be corrected within the platform.

What recommendations would you give to someone considering this product?

If you are willing ti spend the time during implementation to set up the system to your process it is a great tool. However, due to the customization factor of iCIMS, it can be daunting if you do not spend the time to think through your recruiting process.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Cons

  • Less Effective Service
  • Less Caring
  • Wastes Time

Michael R. B.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Linear and linked with human resources backend

Likeliness to Recommend

6 /10

What differentiates iCIMS Talent Cloud from other similar products?

I am unsure.

What is your favorite aspect of this product?

The employee referral portal.

What do you dislike most about this product?

Not being privy to where the applicant is in the referral process.

What recommendations would you give to someone considering this product?

Make sure this integrates with the internal job postings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Vendor Friendly Policies
  • Less Fair
  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2023

Product that continues to get better and better

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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