What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

84

Marketing Management

81

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

79

Quote Contract and Proposal

79

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of Implementation

82

Ease of IT Administration

82

Business Value Created

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Breadth of Features

81

Quality of Features

81

Ease of Customization

80

Vendor Support

79

Product Strategy and Rate of Improvement

78

HubSpot Sales Hub Reviews

Sarah G.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Excellent CRM Solution for starters!

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

Its user-friendly interface and seamless integration with third-party applications make it an adaptable and efficient tool when I am managing various business processes. I also enjoy the free CRM with access to core features, making it accessible for smaller businesses while providing scalable options as our teams grow.

What is your favorite aspect of this product?

It is very easy for me to build and manage email campaigns, nurture leads, and automate workflows all in one place, which helps me streamline marketing efforts and improve lead conversion rates.

What do you dislike most about this product?

The Email Campaign Templates are so basic.

What recommendations would you give to someone considering this product?

It's quite simple, ensure you’re getting the most out of its automation tools and integrations.

Pros

  • Unique Features
  • Effective Service
  • Respectful
  • Client Friendly Policies

Vivek k.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

streamlined my sales work.

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

hubspot is easier to use than the other CRMs i looked at.

What is your favorite aspect of this product?

helpful features include live chat and keeping track of contacts with customers. using the new tools for making predictions is advantageous.

What do you dislike most about this product?

the price is high for the extra functions, and there are bugs from time to time.

What recommendations would you give to someone considering this product?

if you can afford it, it can really help your sales.

Pros

  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Effective Service
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2024

Best value for functionality on the market

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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