What is Hootsuite Social Media Management SMB?
Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
2
Since last award
93 Plan to Renew
3
Since last award
78 Satisfaction of Cost Relative to Value
9
Since last award
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Hootsuite Social Media Management SMB?
Pros
- Security Protects
- Performance Enhancing
- Reliable
- Inspires Innovation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Social Media Channel Integration Inbound
Dashboards and Reporting
Influencer Identification
Visual Analytics
Publishing
Competitor Tracking
Sentiment Analysis
Audience Segmentation
Collaboration
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Hootsuite Social Media Management SMB Reviews
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Jan 2024
Fantastic and easy to use
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Nikolas D.
- Role: Sales Marketing
- Industry: Chemicals
- Involvement: End User of Application
Submitted Oct 2023
Easy to use, but a bit pricey.
Likeliness to Recommend
What differentiates Hootsuite Social Media Management SMB from other similar products?
Easy to collaborate with your team within the platform
What is your favorite aspect of this product?
Ease to schedule posts in different platforms and also reply to comments within the platform.
What do you dislike most about this product?
Hootsuite does not provide insights into your audience demographics or engagement rates.
What recommendations would you give to someone considering this product?
Overall, Hootsuite Social Media Management SMB is a good choice for SMBs that are looking for a comprehensive and easy-to-use social media management platform.
Pros
- Continually Improving Product
- Trustworthy
- Inspires Innovation
- Client Friendly Policies
Ronald B.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2023
Great product, industry leader and standards!
Likeliness to Recommend
What differentiates Hootsuite Social Media Management SMB from other similar products?
Industry leader and the product to use for social media management!
What is your favorite aspect of this product?
The ease of use and implementation when managing multiple social media accounts for campaigns is excellent.
What do you dislike most about this product?
There are ALMOST too many features.. in other words, a great product!
What recommendations would you give to someone considering this product?
Get this product for your organization or business today!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing