What is Hootsuite Social Media Management SMB?
Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
2
Since last award
93 Plan to Renew
3
Since last award
78 Satisfaction of Cost Relative to Value
9
Since last award
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Hootsuite Social Media Management SMB?
Pros
- Security Protects
- Performance Enhancing
- Reliable
- Inspires Innovation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Social Media Channel Integration Inbound
Dashboards and Reporting
Influencer Identification
Visual Analytics
Publishing
Competitor Tracking
Sentiment Analysis
Audience Segmentation
Collaboration
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Hootsuite Social Media Management SMB Reviews
Marwa A.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Mar 2024
Easy to use, user friendly
Likeliness to Recommend
What differentiates Hootsuite Social Media Management SMB from other similar products?
Hootsuite Social Media Management SMB differentiates itself in a few key ways, Ease of Use, Content Scheduling and Collaboration, and visual Content Management
What is your favorite aspect of this product?
User-friendly interface and ease of use, Streamlined content scheduling and collaboration.
What do you dislike most about this product?
nothing so far needs to be mentioned
What recommendations would you give to someone considering this product?
Give it a try and give it some time to explore the great features
Pros
- Continually Improving Product
- Helps Innovate
- Reliable
- Performance Enhancing
Cons
- Less Productive
- Commodity Features
- Role: Consultant
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jan 2024
Product disappoints
Likeliness to Recommend
Pros
- Helps Innovate
- Security Protects
- Continually Improving Product
- Reliable
Cons
- Less Effective Service
- Wastes Time
- Less Efficient Service
Mohnish W.
- Role: Operations
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Good product with lots of features for social
Likeliness to Recommend
What differentiates Hootsuite Social Media Management SMB from other similar products?
Hootsuite social media management is very much different from similar products, the features are very much futuristic with various factors like scheduling, captions, various target segments, also a good image format and posting is easy in the Hootsuite SMB. This is better to adopt in small to high level business with ease of implementation and great support at every support.
What is your favorite aspect of this product?
Uploading the images/videos/content and caption writing this is the most promising features with ease of implementation from advance to simple features. Software is so accurate that it deliver the content on time with the execution needed. Also the services is fast enough as schedule deliver on social media fast.
What do you dislike most about this product?
Only some features like the AI implementation can enhance the features more, as it can produce the content according to user and can deliver better results.
What recommendations would you give to someone considering this product?
If first user and want to implement or automate the social posting consider this as your first product as user friendly with lots of features which you are looking for the social sharing to be automated.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity