Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

9.1 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

92 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 86

Drag and Drop User Interface

89

Team Collaboration

88

Real-Time Synchronization

88

Access Control and Rights Management

87

Mobility Support

86

Data Loss Prevention

85

Enterprise Grade Security Controls

84

Audit Trail

84

Large File Optimization

84

3rd-Party Integrations

83

Task Management and Workflow

83

Vendor Capability Ratings

Average 85

Ease of Implementation

89

Business Value Created

88

Usability and Intuitiveness

87

Quality of Features

86

Ease of Data Integration

86

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

81

Vendor Support

81

Google Drive Reviews

Sacide T.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Great Features, Need More Freemium Space Though

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Drag and drop features of this app work significantly better than the available competitors.

What is your favorite aspect of this product?

I like the folder mechanism in this tool a lot, it makes my job really easier.

What do you dislike most about this product?

15 GB free limit should be higher because file sizes are increasing day by day

What recommendations would you give to someone considering this product?

I would recommend them to get the most out of this tool because it's seriously one of the best cloud backup tools that is available.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Berkay A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Fast interface, high volume storage

Likeliness to Recommend

7 /10

What differentiates Google Drive from other similar products?

great integration with Google Workspace products

What is your favorite aspect of this product?

great integration with Google Workspace products

What do you dislike most about this product?

Offline reach

What recommendations would you give to someone considering this product?

check security requirements regarding your location

Pros

  • Performance Enhancing
  • Fair
  • Helps Innovate
  • Continually Improving Product

Obaib E.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Efficient cloud storage with room for improvement!

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive stands out from other similar products due to its seamless integration with the Google ecosystem, offering features like Google Docs, Sheets, and Slides for collaborative document editing. Its generous free storage capacity and affordable pricing for additional storage also make it attractive. Furthermore, Google Drive's intuitive interface, cross-platform compatibility, and powerful search capabilities set it apart from competitors. Additionally, its robust security measures, including two-factor authentication and encryption, provide users with peace of mind regarding the safety of their data.

What is your favorite aspect of this product?

My favorite aspect of Google Drive is its seamless integration with other Google services, like Gmail, Google Calendar, and Google Docs. This integration makes it incredibly convenient to access and manage files across different applications within the Google ecosystem. Whether I'm attaching a file to an email, scheduling a meeting, or collaborating on a document, Google Drive's integration streamlines my workflow and makes it easy to stay organized.

What do you dislike most about this product?

One aspect I find challenging about Google Drive is its occasional limitations with offline access and syncing. While Google Drive offers offline functionality through its desktop and mobile apps, there can be instances where changes made offline don't sync properly when reconnecting to the internet. This can lead to version conflicts or missing updates, causing frustration and potential data loss. Improvements in offline syncing reliability would enhance the overall user experience.

What recommendations would you give to someone considering this product?

For anyone considering Google Drive, I would recommend taking advantage of its robust collaboration features and seamless integration with other Google services. Explore the various file-sharing and collaboration options available, such as real-time editing in Google Docs, Sheets, and Slides, as well as shared folders and permissions management in Google Drive. Additionally, make use of Google Drive's search functionality and organization tools to keep your files tidy and easily accessible. Lastly, consider your storage needs and explore the available pricing plans to ensure you have adequate space for your files.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Effective Service

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