What is GetResponse?
GetResponse is a comprehensive marketing software platform that helps you create content, boost sales, and increase traffic to your business online. Integrated email marketing, autoresponders, and landing pages let you automate essential tasks and launch effective marketing campaigns. Advanced analytics make it easy to track conversions, leads, and ROI, and learn what your customers want. Customizable template scenarios do the heavy lifting for you — no coding necessary.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGetResponse Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on GetResponse.
92 Likeliness to Recommend
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GetResponse?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Email Marketing Automation
Marketing Analytics
Mobile Marketing Management
Social Media Marketing Management
Customer Journey Modelling
Marketing Asset Management
Multivariant Testing
Marketing Project Management
Marketing Master Data Management
SMS Marketing
Vendor Capability Ratings
Ease of Customization
Ease of Implementation
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Vendor Support
Ease of IT Administration
Product Strategy and Rate of Improvement
Business Value Created
Availability and Quality of Training
Also Featured in...
GetResponse Reviews
Traci P.
- Role: Operations
- Industry: Construction
- Involvement: Initial Implementation
Submitted Feb 2022
this is one of the best sites ever
Likeliness to Recommend
What differentiates GetResponse from other similar products?
easier to use at great price
What is your favorite aspect of this product?
easy to use
What do you dislike most about this product?
its all great
What recommendations would you give to someone considering this product?
tell them to be sure to get this site for their marketing and business
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
REYNALDO E.
- Role: Operations
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Feb 2022
user-friendly, full featured, affordable
Likeliness to Recommend
What differentiates GetResponse from other similar products?
user-friendly, full featured, affordable, A-1 customer support (24/7 live chat support)
What is your favorite aspect of this product?
all-in-one marketing tool for small business owners like me
What do you dislike most about this product?
sometimes loading time is slow
What recommendations would you give to someone considering this product?
check their forever-free plan. if okay, switch to the paid plans
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Roger H.
- Role: Vendor Management
- Industry: Other
- Involvement: Initial Implementation
Submitted Feb 2022
Loads of features, bit over priced
Likeliness to Recommend
What differentiates GetResponse from other similar products?
The added features and the simplicity of some of the features including workflows
What is your favorite aspect of this product?
Its got to be the ease of use of the workflows
What do you dislike most about this product?
Price, I was with another well known email marketing company which was half the price with more contacts
What recommendations would you give to someone considering this product?
The ease of use of certain products, including email automation workflows it was the main reason I was recommended to this product
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time